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Tafadzvakhembo@gmail.com

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Gauteng, South Africa

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Jobs verified_user 0% verified
  • LeoTech
    SAP Security & GRC Analyst
    LeoTech
    Oct 2023 - Apr 2025 (1 year 7 months)
    As an SAP Security & GRC Analyst, I managed the end-to-end SAP Security role lifecycle, including role creation, modification, and remediation. I configured SAP SD and HR roles, maintained BRM role adjustments, and ensured compliance with established standards. Conducting GRC risk analysis and implementing SOD controls significantly reduced audit findings. I collaborated with process owners and auditors for role approvals and security reviews, ensuring adherence to internal controls and SAP security best practices. Additionally, I utilized Microsoft Excel and spreadsheets extensively for core GRC tasks, such as downloading access risk rulesets, functions, risks, and actions via transactions like GRAC_DOWNLOAD_RULES. I edited these rules in
  • S
    SPAR Sales Representative
    SPAR Sales Representative
    Feb 2023 - Oct 2023 (9 months)
    Achieved 25%+ monthly sales closure rate through effective customer engagement Conducted phone and online sales, assisting customers with product selection and onboarding Handled pre-sale technical and product-related inquiries with professionalism Strengthened customer relationships through consistent follow-ups
  • E
    Developer
    Expense Tracker Application (GitHub)
    Jan 2021 - Current (5 years 7 months)
    Full-stack application using Node.js, Express.js, MySQL, HTML, and CSS Implemented authentication, CRUD functionality, and input validation Responsive design optimized for multiple devices Personal portfolio website featuring animations, interactive Ul components, and modern design Backend for a dating application using MongoDB, Express.js, JWT authentication, and password encryption
  • K
    Call Center Agent
    Kobus Electronics
    Nov 2019 - Feb 2022 (2 years 4 months)
    As a Call Center Agent, I managed over 100 customer interactions daily, efficiently resolving technical and billing issues while consistently exceeding monthly performance and customer satisfaction targets. My proactive approach led to a significant reduction in escalation rates by addressing issues at first contact. I processed orders, applications, and service requests with high accuracy, ensuring a seamless customer experience. Additionally, my self-study and certifications in Google Ads and pay-per-click (PPC) advertising, although not directly related to my role, have equipped me with transferable communication and client-handling skills that are beneficial in client-facing PPC roles. This background enhances my ability to support sale
Education verified_user 0% verified
  • P
    Software Engineering
    PLP Academy
    Jan 2024 - Nov 2024 (11 months)
    Backend development using Node.js, Express.js, SQL, and Built authentication systems and RESTful APIs Developed responsive web applications using HTML, CSS, and GitHub
  • C
    Matric Graduated
    CityRand College
    Jan 2019 - Dec 2019 (1 year)
Projects (professional or personal) verified_user 0% verified
  • ALX Africa
    Al Career Essentials
    ALX Africa
    Feb 2024 - Jul 2024 (6 months)
  • P
    Phoenix Website
    Jan 2023 - Current (3 years 7 months)
    Personal portfolio website featuring animations, interactive Ul components, and modern design
  • E
    Expense Tracker Application (GitHub)
    Jan 2023 - May 2024 (1 year 5 months)
    Full-stack application using Node.js, Express.js, MySQL, HTML, and CSS Implemented authentication, CRUD functionality, and input validation Responsive design optimized for multiple devices