Bilingual IT and cybersecurity professional with over 3 years of experience supporting system users, managing sensitive healthcare data, and resolving technical issues in fast-paced environments. Skilled in networking fundamentals, system configuration, and cybersecurity best practices such as threat detection, multi-factor authentication, and access control. Proven ability to navigate and update complex systems with accuracy and compliance (including HIPAA standards). Adept at supporting end users, analyzing data for integrity, and collaborating across departments. Currently expanding hands-on experience in SOC workflows, network defense, and vulnerability scanning through labs and simulations.