Sylvia Rosario Aseye Guddah

CUSTOMER SERVICE REPRESENTATIVE

Taptap Send

Jun 2021 - Apr 2024 (2 years 11 months)

1 . Overseeing all warehouse operations including receiving, storing, and shipping of goods 2. Developing and implementing policies and procedures to improve efficiency and increase productivity 3. Managing and supervising warehouse staff including hiring, training, and evaluating performance 4. Ensuring compliance with all health and safety regulations 5. Maintaining accurate inventory records and conducting regular stock checks 6. Managing and organizing the layout of the warehouse to optimize space and workflow 7. Liaising with suppliers and customers to coordinate shipments and resolve any issues 8. Implementing quality control measures to ensure goods are handled and stored correctly 9. Analyzing data and reports to identify areas for

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Bilingual ad ministrative Assistant

TRUST GROUP OF COMPANI ES

Apr 2012 - Mar 2016 (4 years)

• Providing administrative assistant such as writing and answering mails, drafting memos and letters and preparing communications on behalf of the company. • Managing office supplies stock and placing orders. • Organizing a filing system for future references and handling of confidential company's documents. • Answering queries by employees and clients update office policies as needed. • maintainaing a company calendar and scheduling appointments • Handling in coming and out going correspondence (e.g. letters, emails and packages) • Making travelling arrangements including booking of accommodation. • Assisting the accountant with the preparation of payroll. • Translating and interpreting of company's documents, managing of the fron

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Bilingual Administrative Assistant / Front Desk Executive

Thompson Consulting

Jan 2007 - Mar 2016 (9 years 3 months)

 Handling calls, booking of appointments, receiving visitors and escorting them to the appropriate department, helping in translation, Planning and scheduling meetings and appointments,  Making photocopies, sending and recieving faxes, shredding documents,  Maintaining contacts and calendars via MS Outlook, Organizing and maintaining paper and electronic files.  Maintaining general office tidiness, performing other administrative duties as assigned.  Ordering of office supplies, scheduling maintenance of the office's equipment and computers.

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Secretary/Treasu rer/Cashier

Akatsi South District Assembly

Apr 2016 - May 2021 (5 years 2 months)

• Assisting in Enumerating and keeping records of all ratable persons and property in the town areas and zones. • Monthly reports writing • The department is responsible for mobilisation of property rates in the area council. • Working hand in hand with the assembly's revenue collectors • Help in recommending the assembly in the naming of all the streets in its area of authority and all buildings to be numbered. • Performing all the secretarial and administrative duties. • Coordinating meetings and taking minutes, • Handling of petty cash and sending the revenue mobilized for the day to the bank. • Assist the Rural Entrepreneurs Programme (REP) with data entry, mobilising people for trainings and skills acquiring, organising traini

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INTERNATIONAL

(EI)

Mar 2009 - Dec 2011 (2 years 10 months)

Sylvia Rosario Aseye Guddah

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