Sylvia Njoroge Strategic HR Business Partner | People Operations | Certified HR

Head of People Operations

Apollo Agriculture

Apr 2024 - Current (2 years 7 months)

HR Lead, (Kenya/Zambia/Netherlands/Remote Teams)

Apollo Agriculture

Feb 2022 - Current (4 years 9 months)

I own and lead the full spectrum of HR operations. This will involve providing support to management and employees as well as guiding the organization in implementing high-performing, integrated human resource practices.

Head of People Operations // Direct Interim Manager

Apollo Agriculture

HR Associate Consultant

Rise Learn

Mar 2020 - Jan 2022 (1 year 11 months)

Support small and medium enterprises with complete HR solutions allowing them time to focus on growing their business. The support includes;

- HR Advisory services
- HR Compliance matters
- HR outplacement support & administrative services

HR Senior Client Partner

Sante Associates

Feb 2020 - Feb 2022 (2 years 1 month)

I offer creative & progressive Human Resource and Business Operations Consulting & Advisory services to small and mid-sized companies. The support and solutions are tailor made for businesses that are either seeking to start, streamline and or expand their operations.

Project Officer

Africa Executive Coaching Council AECC

Jan 2020 - Jan 2022 (2 years 1 month)

The AECC is a independent entity that seeks to create an executive coaching ecosystem in Africa that promotes best practice and relevant support to executive coaching stakeholders for positive transformation.

AECC evolved from the Financial Sector Executive Coaching Advisory Board (FS-ECAB), set up by Financial Sector Deepening Africa (FSDA) and Creative Metier in 2015 to drive the growth of executive coaching within the financial sector. In 2018, FS-ECAB became AECC; a multi-industry executive coaching advisory council.

I currently oversee secretariat services to its Management Board. I specifically support the implementation of the Council’s five-year strategy; coordinating and monitoring project activities, managi

Head of HR, Administration & Shared Services

Genghis Capital Ltd

Jun 2019 - Mar 2020 (10 months)

People Operations & Administration:

Presently, I engage my services as Head of Share Services where I am tasked to provide overall HR leadership, people management policy and processes, talent development & optimization, effective and efficient general administration practices and compliance of all regulatory & statutory requirements. I formulate strategies in relation to Administration, set objectives, coordinate office management activities while ascertaining compliance with office practices.

Business Operations Support (Shared Services):

I also support business operations (shared services) to ensure there is service delivery excellence, map and review our current operations in order to ensur

Head of HR & Administration

Genghis Capital Ltd

Nov 2016 - May 2019 (2 years 7 months)

As Head of HR Administration, I played a lead role in recruitment, learning, and supervision of staff. Additionally, I was in charge of the maintenance of Administrative systems and processes, insurance policies, contract negotiation and procurement functions.

My Accomplishment.
🏆 Awarded Employee Awards for outstanding performance in 2017.

Administration Manager - East Africa

Bridge International Academies

Jan 2015 - Apr 2016 (1 year 4 months)

Prior to my experience at Genghis Capital Limited, I played an Administrative role at Bridge International Academies where I bore full charge and responsibility for acquisition of staff which entailed recruitment, selection, induction and Employee Separation Processes.

Moreover, I handled Immigration matters, generated departmental budgets and ensured that the company’s Facility Management was in compliance with Insurance Policies and Employment Laws- WIBA, OSHA etc.

My Accomplishments:
🏆 Set up of fully functional Uganda Administrative operations and Team.

🏆 Streamlined Administration processes across the various sites in East Africa.

Office Administrator & HR Officer

Pamoja Capital Limited Kenya

Sep 2011 - Dec 2014 (3 years 4 months)

I engaged my leadership abilities at Pamoja Capital Limited as I coordinated Administrative activities between Nairobi & Johannesburg Office. while ensuring compliance with company policies and labor laws. In addition, I outlined workplans, scheduled meetings with key stakeholders, determined resources and handled financial budgeting and reporting.

My Accomplishments.
🏆 Played a key role in the set-up of fully functional Kenya Office which was a start up with parent company in South Africa.

🏆 Displayed an exemplary performance while at Pamoja Capital Limited which consequently resulted to being awarded a lead role at Genghis Capital Limited.

M

Office Administrator and Personal Assistant

MobiKash Afrika Limited

Jul 2009 - Jan 2011 (1 year 7 months)

While at Mobikash Afrika Limited, I served as Office Administrator and Personal Assistant to the CEO where I coordinated with the finance department regarding, shareholder investments, income taxes and company annual returns. I made local and international travel arrangements for the CEO, provided administrative and logistical support for organized events, drafted employment letters, organized employee orientation and processed Payroll & Statutory obligations.

Undergraduate Admissions Assistant;

United States International University Africa

Jan 2008 - Jul 2009 (1 year 7 months)

As an Undergraduate Admissions Assistant, I undertook the following tasks:
• Advised undergraduate and graduate applicants on admissions requirements.
• Prepared reports based on admissions enrollment.
• Represented the university at Marketing/ exhibition Functions within and outside the school.
• Assisted in the planning and execution of efficient campus open days.
• Responded effectively and timely to clients queries on phone and through mail, electronic and post.

Sylvia Njoroge

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Sylvia Njoroge

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