Sydney Provost

M

Safety Project Manager

Meta at WhatsApp

Oct 2022 - Current (3 years 10 months)

Provide vendor management on complex safety projects, identifying opportunities to outsource to external vendors. Oversee vendor quality in safety workflows, lead calibration sessions, and establish key metrics to improve vendor efficiency. Partner with Engineering, Product, and Legal teams to decrease the overenforcement of Child Safety issues. Identify project issues, technical gaps, and collaborate with relevant stakeholders to drive solutions. Led an Engineering team to implement Video Banking, reducing reliance on human reviewers for recidivist content and achieving significant cost savings for the org.

Platform Policy Enforcement Investigator

Meta

Oct 2020 - Oct 2022 (2 years 1 month)

Conducted technical investigations on third-party apps for Meta's Developer Operations team, analyzing internal API data and OSINT research to identify potential user data risks and emerging threat trends. Distilled complex findings from on- and off-platform research into concise, actionable reports for legal and policy cross-functional partners, enforcing upon malicious developers for platform policy non-compliance. Led FTC and Internal audits, communicating processes and providing responses to external assessors and stakeholders. Conduct quarterly safeguard verifications on 8 safeguards, collaborating with compliance managers to organize and maintain investigation documentation for data protection regulator audits. Supported compliance re

Customer Success II

Checkr

Jul 2019 - Sep 2020 (1 year 3 months)

Provided responses to customer inquiries on missed background records or media findings. Supported account managers for Lyft, DoorDash, and Pridestaff POCs, explaining legal records, state laws and assisted with adjudication decisions. Helped onboard new customers and assessed pre-employment risk areas.

Investigations Associate

Checkr

Dec 2018 - Jul 2019 (8 months)

Reviewed background reports for accuracy and compliance with state laws. Conducted thorough research on applicant disputes, responding via phone and email. Proactively identified investigation opportunities in response to local and national media findings.

Investigative Analyst- Pinkerton Onsite

Facebook

Apr 2018 - Dec 2018 (9 months)

As part of Facebook's Global Security, Intelligence and Investigations team, identified third party reputational risks, synthesizing findings from legal, law enforcement, and compliance databases. Combined litigation, media and regulatory research insights to prepare a large volume of time-sensitive business intelligence reports, working with policy and legal teams to drive informed decision making. Provided Online Risk Profiles and conducted investigations/video reviews to support Employment legal with Investigations. Monitored open-source channels for threats to individuals or properties, identifying risks of harm or abuse activity.

Asset Protection Officer

Sears Holdings Corporation

Apr 2016 - Sep 2016 (6 months)

Monitored individuals utilizing CCTV surveillance, and delivered accurate verbal and written reports to company personnel. Ensured compliance with laws and company policies regarding apprehensions,searches, and evidence.

About

Detail

Timeline

Résumé