Senior Business Analyst
Canadian Pacific Kansas City Railways (Formerly Kansas City Railways)
Aug 2019 - Aug 2024 (5 years 1 month)
• Facilitated multiple workshops and JAD sessions to elicit, validate, and document business requirements across enterprise projects. • Delivered artifacts including process models, use cases, user stories, and business rules to guide solution development. • Conducted impact analysis for system changes, ensuring business continuity and compliance. • Partnered with IT and QA teams to review test plans, resolve defects, and validate deliverables. • Mentored junior analysts, improving team output quality and consistency.