Susie Lynn Senior Manager of Human Resources

Senior Manager of Human Resources

Phia Salon

Jan 2024 - Current (2 years 6 months)

Manager of Human Resources

Phia Salon

May 2023 - Jan 2024 (9 months)

Manager of Operations and Recruitment

Phia Salon

Aug 2022 - May 2023 (10 months)

Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company. Develop, implement, and maintain quality assurance protocols and procedures. Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity Ensure that operational activities remain on time and within budget Track staffing requirements, hiring new employees as needed Oversee accounts payable and accounts receivable departments

O

Operations Supervisor

Apr 2022 - Sep 2022 (6 months)

A

Assistant Operations Manager and Guest Service Administrator

Feb 2022 - Apr 2022 (3 months)

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Leasing Intern

Two Bellas

Aug 2021 - May 2023 (1 year 10 months)

I have been working under successful landlords who own a series of residential properties in and out of state. I have participated in integration, booking, and various developmental responsibilities.

Executive Assistant and Guest Services Coordinator

Phia Salon

Jul 2021 - Apr 2022 (10 months)

Guest Service Representative

Kenneths Salons Day spas

Jul 2020 - Jul 2021 (1 year 1 month)

Guest Services at Kenneth's Hair Salons and Day Spas. Computer and keyboarding skills Multitasking abilities Detail-oriented Problem-solving English language Active listening Goal-oriented Answering, investigating, and responding to all customer inquiries regarding appointments, products, and feedback Creating a warm professional atmosphere through excellent customer service

Swim Coach/Instructor

SafeSplash Swim Schools

May 2019 - Jul 2020 (1 year 3 months)

Providing excellent customer service in a safe, enjoyable, and positive atmosphere that promotes safety and satisfaction in accordance with the Safe Splash policies and procedures. Essential Functions: Provide swimming instruction to students of various ages and ability levels.

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Waitress

ChefONette

May 2018 - Jul 2020 (2 years 3 months)

Providing excellent wait service to ensure satisfaction. Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

T

Sales

Tremont Goodie Shop

Jun 2016 - May 2018 (2 years)

Susie Lynn

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