Sushmi Madhav

A

Sr. Manager - HR

Address Maker

Nov 2024 - Current (1 year 8 months)

Leading real estate developer. HR Policy Design, SOPs & Governance Frameworks: Conceptualized and established end-to-end HR policy frameworks, standard operating procedures (SOPs), and employee handbooks/playbooks. Ensured consistency, compliance, and operational clarity across the organization by codifying HR practices into accessible, auditable, and scalable formats. Strategic Workforce Planning & Talent Acquisition Oversight: Directed manpower planning and recruitment strategy in alignment with business growth projections. Oversaw talent acquisition cycles-defining hiring needs, approving role mandates, and collaborating with sourcing teams to ensure timely onboarding of right-fit talent. Performance Management System (PMS) Design & Depl

Manager - HR

Xpheno

Nov 2021 - Sep 2024 (2 years 11 months)

IT Staffing Firm. Clients Handled: General Mills, EY, AGCO Your Agriculture Company. Leadership & Executive Hiring: Served as the process owner for PAN India leadership hiring mandates, successfully executing multiple CXO and senior-level searches for both Indian conglomerates and MNCs. Demonstrated expertise in passive candidate mapping, stakeholder engagement, and end-to-end executive search-from research and outreach to offer negotiation. Client Advisory & Account Management: Built deep client partnerships by understanding organizational goals, business models, and talent needs. Provided consultative guidance on leadership workforce planning, succession strategy, and team structuring, ensuring high-impact delivery and sustainable account

Manager - Regional Manager - HR

Linde

Jul 2010 - Sep 2021 (11 years 3 months)

World's largest industrial gas supplier. South India Hub: Managed 6 plants (Hyderabad, Bangalore, Coimbatore, Trichy). Global Coordination: Key stakeholder engagement (Philippines, Germany, USA). Dual-Environment HR Leadership: Seasoned HR professional with demonstrated success in both high-pressure plant operations (managing multi-site industrial workforces) and strategic corporate HR environments. Expertise in bridging frontline industrial priorities with organizational talent strategy across the employee lifecycle. Strategic Talent Acquisition & Workforce Planning: Achieved hiring success rate by leading end-to-end recruitment strategies, optimizing sourcing channels, and ensuring timely onboarding of high-quality talent across functions

Junior Officer - Client Service Desk (CSD)

HDFC Bank

Aug 2008 - Jun 2010 (1 year 11 months)

Responsible for delivering high-quality customer service by addressing client queries, managing day-to-day banking transactions, and supporting branch operations. My role involved frontline interaction with customers, ensuring prompt resolution of service requests, and maintaining compliance with internal banking protocols and regulatory standards.

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