Bessy Moradel International Versatile Professional | Executive Assistant |

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Manager on Duty

Sagamore Hotel

Jan 2023 - Dec 2023 (1 year)

Supervised front office operations, guest services, financial reconciliation, executive coordination, and data management.

- Integrated artificial intelligence tools into client communication workflows, enhancing responsiveness and providing personalized assistance to improve overall guest satisfaction.
- Applied principles of supply chain management to oversee procurement and inventory logistics, ensuring seamless operational support and efficient resource allocation across the property.

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Operations Manager

Sunshine Solutions by B LLC

Jan 2022 - Apr 2025 (3 years 4 months)

Directed full accounting operations including general ledger, AP/AR, payroll, billing, tax compliance, data entry, executive administration, marketing, and customer service while ensuring financial accuracy and operational efficiency.

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Manager on Duty

24 North Hotel

Jan 2021 - Dec 2022 (2 years)

- Performed night audit, revenue reconciliation, financial reporting, departmental supervision, and data entry while ensuring compliance with financial controls.
- Managed complex scheduling requirements by overseeing weekly calendar management to ensure adequate shift coverage and operational readiness in advance.
- Streamlined communication through proactive email management, coordinating team correspondence and administrative tasks to maintain efficient workflow throughout the duty shift.

Manager on Duty

Publix Supermarkets

Jan 2020 - Dec 2021 (2 years)

Managed operations, inventory, staffing, customer service, reporting, and administrative data entry during COVID-19 crisis.
• Leveraged calendar management skills to effectively schedule employees, process payroll, and communicate any schedule changes, ensuring seamless operational continuity.
• Collaborated closely with HR, providing essential information for crew members to ensure their well-being and continued support, recognizing them as the core of the business during the crisis.
• Utilized CRM tools, specifically Opera, to streamline and update customer service communications, ensuring that all client interactions were tracked accurately and addressed in a timely manner.
• Managed complex travel logistics and suppl

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Front Office MOD / Night Auditor

Ocean Key Resort & Marina

Jan 2018 - Dec 2020 (3 years)

Managed front desk operations, guest relations, reservations, financial reconciliation, reporting, and administrative records/data entry.
• Executed precise tax preparation for the company, ensuring compliance and accuracy in financial reporting while seamlessly integrating this with daily data entry accounting tasks to maintain balanced and transparent fiscal records.

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Personal Assistant

Wendel Wall obgyn

Jan 2016 - Apr 2025 (9 years 4 months)

Personal Assistant

Travel coordination, Airbnb management, scheduling, operations support.

- Managed comprehensive travel logistics, including flight and accommodation bookings via Expedia and Booking.com, and oversaw Airbnb management to ensure optimal property performance and guest satisfaction.
- Streamlined scheduling and agenda management through Calendly and Google Workspace, ensuring seamless operations and effective calendar organization.
- Provided high-level operations support, including project coordination, task management, and workflow optimization to enhance overall administrative efficiency.
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Executive Assistant | English-Spanish Interpreter | Data Entry Specialist

OBGYN Medical Practices

Jan 2008 - Dec 2012 (5 years)

Provided executive assistance, interpretation, scheduling, confidential correspondence, records administration, and workflow support for Dr. Barton and Dr. Wendel Wall in separate medical practices.

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Front Desk Agent, Night Auditor, Controller Assistant, Reservations, and MOD

Multi-Brand Hospitality

May 2006 - Jul 2018 (12 years 3 months)

Across Westin, Hilton, Hyatt, Margaritaville, Opal Collection, and Sunset Key.

Retail Sales

Various Companies

Jan 2002 - May 2006 (4 years 5 months)

High-end retail sales in Honduras and USA with over $250K monthly peak performance. Managed merchandising, inventory, and client relations.

• Synchronized store inventory with incoming product deliveries on a daily and weekly basis, effectively managing calendar schedules and travel logistics to ensure supply chain continuity and optimal stock availability.

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Office Assistant Dr Barton

Medical Practice

Jan 2002 - Dec 2005 (4 years)

Data entry, scheduling, records management.

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Front Desk Agent

Microtel Inn & Suites

Jan 1999 - Nov 2001 (2 years 11 months)

Assignation of rooms checking in and out guests , excellent. Customer service mostly business executives ,

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Accounting, international transactions, financial reporting, audits, executive support, bilingual communication, and dat

Lloyds Bank PLC

Jan 1989 - Nov 2001 (12 years 11 months)

Job Title: Accounting, international transactions, financial reporting, audits, executive support, bilingual communication, and dat

As an Accounting professional with expertise in international transactions and financial reporting, I provided comprehensive executive support. My responsibilities included managing audits, ensuring accurate financial statements, and facilitating bilingual communication for a diverse client base. In my role, I also conducted insurance verification to ensure all clients were properly insured, a critical step for our commercial banking and loan operations, including lines of credit, thereby mitigating financial risk and ensuring compliance.

Bessy Moradel

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Bessy Moradel

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