Sunay Hernández

1

Operations & Scheduling Coordinator

1st Impressions

Nov 2025 - May 2026 (7 months)

• Manage workflow documentation and internal process consistency across teams • Support project managers and field teams with administrative and logistical needs • Accounts Payable

B

Operations & Administrative Assistant

Bruck Construction

Sep 2025 - Current (11 months)

• Handle vendor communications, credit applications, and supply order coordination • Support AP workflows and purchasing processes, including materials and operational supply tracking • Assist with recruitment administration: candidate screening, interview scheduling, and applicant communications • Onboard new hires into internal systems and document standard operating procedures

P

Administrative & Operations Assistant

Painter1 of Columbus

Jul 2025 - Jan 2026 (7 months)

• Coordinate scheduling across multiple teams, managing calendars, appointments, and crew availability • Managed accounts payable workflows including invoice tracking, approvals, payment coordination, and contractor payouts through QuickBooks • Maintain job costing ledgers and financial records, tracking materials, labor, and project profitability • Manage vendor communications, purchase orders, and supply tracking • Conduct client follow-up calls and maintain accurate records of interactions and outcomes • Assist with onboarding new team members, including interviewing, system setup and documentation

Z

Service Coordinator & Dispatcher

Z PlumberZ of Greater Boston & Auburn Hills

Jan 2025 - Jul 2025 (7 months)

• Coordinated service appointments and dispatched technicians across two regional markets • Managed scheduling logistics and route planning for field technicians • Maintained accurate records of service calls, jobs, and customer interactions • Provided administrative support to technicians including materials and supplier coordination

S

Customer Service Representative

Solvo Global LLC

Oct 2024 - Jan 2025 (4 months)

• Managed reservations and administrative requests for U.S. and Canadian clients in a high-volume call environment • Used reservation systems and databases to ensure accuracy and efficiency; consistently met quality metrics

B

Community Manager

Besties App

Jul 2024 - Nov 2024 (5 months)

• Managed content calendar, scheduling, and community engagement across Instagram and TikTok • Tracked performance metrics and produced regular reporting to inform strategy

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