Highly experienced Identity and Access Management (IAM) and Privilege Access Management (PAM) professional with 9 years of experience . Expert in provisioning and de-provisioning privileged access in UNIX/BoKS , performing Cyber Security tasks (vulnerability patching, Phishing defense), and managing access controls in Windows Active Directory (AD) , SAP, Database and Mainframe . Proven ability to provide L1/L2 support, resolve complex application access issues using Service Now/HPSM , and coachjunior team members.