Suhila Alshahumi

F

Freelance Data Analyst

Mar 2024 - Current (2 years 4 months)

Conducted in-depth data analysis for small businesses, identifying key trends in sales, marketing, and customer engagement. Designed customized dashboards using Tableau and Power BI, allowing clients to track KPIs and optimize business decisions. Built automated Excel models and SQL queries to clean and structure raw datasets, reducing manual reporting efforts by 30%. Provided strategic insights on pricing and product performance, helping businesses increase revenue by 10-15%. Performed A/B testing on marketing campaigns, measuring the impact of different strategies on customer conversion rates. Collaborated with clients to develop financial forecasting models, improving budgeting and resource allocation.

Volunteer Data Analyst

MAPS

Apr 2023 - Current (3 years 3 months)

Collected, cleaned, and analyzed donor and fundraising data to track contribution trends over time. Developed interactive dashboards in Google Data Studio to visualize donation patterns and campaign success rates. Identified key donor demographics and behaviors, helping the organization refine its outreach strategies. Automated monthly donation reports using Excel and SQL, reducing manual reporting time by 40%. Provided data-driven insights that helped the nonprofit increase donor retention by 15%.

Connections Operations

Zillow Group

May 2021 - Jun 2022 (1 year 2 months)

Analyzed and optimized customer data to improve operational processes, driving efficiencies in workflows across the team. Collaborated with product, marketing, and customer service teams to develop data-driven strategies, enhancing the customer experience and increasing retention. Utilized Excel and internal tools to track key performance metrics, preparing reports that informed executive decision-making. Contributed to risk management and strategic planning by identifying emerging trends in customer behavior through data analysis. Streamlined data collection processes, reducing operational errors by 20% and improving data accuracy. Analyzed and optimized customer data to improve operational processes, driving efficiencies in workflows acro

Credit Analyst Intern

Banner Bank

Jun 2020 - Oct 2020 (5 months)

Assessed financial statements, credit reports, and payment histories to determine creditworthiness. Utilized Excel for financial modeling, forecasting risk exposure, and analyzing key credit metrics. Assisted in preparing reports for senior analysts, providing insights on market trends and portfolio risks. Conducted industry research to support credit evaluations and investment recommendations. Developed a framework for tracking customer credit performance, improving reporting accuracy by 20%.

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