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Steve Robbins

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Strategic operations leader and visionary, leading business initiatives to enhance quality, service, staff development, and guest experience.
United States
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Résumé

Jobs verified_user 0% verified
  • Rogue Ales & Spirits
    Vice President of Brewpub Operations
    Rogue Ales & Spirits
    Jan 2022 - Jan 2023 (1 year 1 month)
    Spearheaded the strategic direction and growth of food, beverage and retail operations across the Pacific Northwest, overseeing existing properties and securing expansion opportunities. Planned, created, and oversaw the execution of monthly and annual production plans as well as budgets and forecasting ensuring accuracy, speed, and efficiency in operations. Developed long term strategies, aligned with company goals and objectives. Identified and implemented best practices in all areas of operations, including safety, quality assurance, engineering, supply chain, and maintenance. • Leverage cutting-edge technology and automated systems to continuously optimize the production processes resulting in improved quality, reduced costs, maximized
  • K
    Vice President of Brewpub Operations
    Karl Strauss Brewing Company
    Jan 2018 - Jan 2022 (4 years 1 month)
    Managed and coordinated all functions of brewpubs, on-site breweries and retail operations. Executed an effective business strategy in collaboration with leadership to ensure performance metrics were met. Built a motivating and team-oriented environment to drive employee satisfaction and productivity. • Developed, tracked, and improved key performance indicators, developing standard operating procedures to enhance progress reporting. • Conducted a complete reconfiguration of the corporate service model to increase beer yield, guest frequency, average check, and labor optimization. • Served as a liaison and primary point of contact on expansion projects, including collaboration with real estate development, design, and construction teams
  • L
    Head of Retail and Tap Room Operations
    LAGUNITAS BREWING COMPANY
    Jan 2016 - Jan 2018 (2 years 1 month)
    Executed a strategic approach for retail and hospitality operations performance across the U.S. Directed all facets and management of operations, including production, inventory, retail, supply chain, distribution, and demand. Steve.robbins77@yahoo.com • (505) 227-4815 LinkedIn • Portland, OR • Restructured the department to align resources and optimize labor efficiencies, resulting in reduced expenses with increased margin results. • Served as a subject matter expert for food and beverage operations, proving an instrumental member of the leadership team. • Designed and launched a retail line with an enhanced bottom line and optimized internal/external sales mix. • Developed a distribution center, streamlining inventory and shipping
  • S
    Director of Hospitality
    Stone Brewing Company
    Jan 2012 - Jan 2016 (4 years 1 month)
    Evolved the company's vision and oversaw all aspects of operations domestically and internationally. • Collaborated and strategized with HR to hire top talent, providing comprehensive onboarding and training, mentorship and coaching, and professional development. • Leveraged data from customer feedback and employee reviews, making real-time observations to address gaps in performance, quality assurance, guest experience, employee satisfaction, scheduling, resolution rates, and financials. • Employed a lean operating structure, overseeing inventory, procurement, sales trends, vendor relationships, and special events.
  • V
    Director of Food and Beverage
    Viejas Casino & Resort
    Jan 2011 - Jan 2012 (1 year 1 month)
    Directed the overall strategy and daily operations of muti-unit venues, taking full ownership of pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development. Administrated annual revenue projections, developing financial, business and capital expenditure plans consistent with the overall strategic positioning of the company. Led executive operations of the culinary department, catering facilities, and banquets ensuring optimal performance and guest experience. • Navigated complex union negotiations as a key participant, focused on fair and safe working environments while optimizing team performance and labor efficiencies. • Employed a lean operating structure and maintained a lower cost m
  • C
    Food and Beverage Operations
    Caesars Entertainment, Inc
    Food and Beverage Director, Caesars Entertainment, Inc. Food and Beverage Operations Manager, Marriott International
Education verified_user 0% verified
  • Northern Arizona University
    B.S., Hotel and Restaurant Management,
    Northern Arizona University