Steven Jose Ruge Rangel

Steven Jose Ruge Rangel  new_releases

About

Detail

Bogotá, Colombia
Contact Steven regarding: 
work
Full-time jobs
Starting at USD9/hour
Flexible work
Starting at USD8/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 15% verified
  • ManpowerGroup
    Coordinator Level B verified_user Verified experience
    ManpowerGroup
    Sep 2025 - Jul 2026 (11 months)
    HR coordinator end to end, leveraging over 7 years of experience in call centers and BPO environments to manage call handling and communication workflows. Ensured alignment with corporate compliance and utilized ERP systems.
  • M
    Logistic coordinator - Accounts Payable
    MNX a UPS Company
    Jun 2024 - Mar 2025 (10 months)
    Accounts payable and data entry for MNX, utilizing over 7 years of call center and BPO experience to optimize call handling and communication processes. Managed accounts receivable and utilized ERP systems.
  • IntouchCX
    Retention Agent
    IntouchCX
    Dec 2023 - May 2024 (6 months)
    Encouraging customers to keep using audiobooks service by showing knowledge about the product and offering different options to persuade the customer to stay with the company. Customer service skills, customer care, and Tech support knowledge, supported by over 7 years of call center and BPO experience.
  • O
    O'Connor
    Feb 2023 - Dec 2023 (11 months)
    Offer legal services to get a tax reduction on properties and business, cold calling and follow up on leads from different states in the US, utilizing GoHighLevel (GHL) as the main CRM for closing and remote operations, drawing on over 7 years of call center and BPO experience.
  • A
    Asurion
    Dec 2021 - Feb 2023 (1 year 3 months)
    Selling insurances for home appliances and phones while provided technical support to phones, utilizing over 7 years of call center and BPO experience, with a focus on customer care to complete the role.
  • Scotiabank
    Customer Care Advisor
    Scotiabank
    Mar 2021 - Dec 2021 (10 months)
    Customer service, customer care, and banking knowledge, loan management, revolving credit, mortgages and Disputes. Encourage customers to get new lines of credit for investment, supported by over 7 years of call center and BPO experience.
  • Concentrix
    At&t Customer Service and cross selling
    Concentrix
    Apr 2018 - Feb 2021 (2 years 11 months)
    Network issues monitored and repair options delivered while offering new products(devices) to complement the services provided, utilizing customer care and objection handling to address customer concerns and secure sales, leveraging over 7 years of call center and BPO experience.
Education verified_user 0% verified
  • m
    Diploma "Reforzamiento de estructuras de concreto con materiales compuestos a base de
    matrices cementicias y
    Feb 2020 - Mar 2020 (2 months)
  • Universidad Piloto de Colombia
    Civil Eng.
    Universidad Piloto de Colombia
    Jan 2020 - Nov 2024 (4 years 11 months)