This job consisted on provide support if clients had doubts on how to enhance their products. I also added orders and if it was the case track customers orders.
We handled Zendesk, Shopify, Oddo, Amazon and Slack.
F
Lead Customer Service Representative
Fortiva Financial
Jun 2019 - Dec 2019(7 months)
U
Customer Support Specialist
Uber
Jan 2017 - Dec 2017(1 year)
This job consisted on adjusted drivers trips fares, help them finish their profile therefore they could start working with their accounts and also if they had any issue aside Uber like accidents or taxi drivers.