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STEPHANIE LUCAS

About

Detail

Ontario, Canada
Contact STEPHANIE regarding: 
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Timeline

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Job
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Education

Résumé

Jobs verified_user 0% verified
  • Knix
    Store Manager
    Knix
    Apr 2023 - Apr 2024 (1 year 1 month)
    OOversaw day-to-day operations including inventory flow, customer experience, and sales performance O Supported team with product knowledge training and onboarding of new hires Ensured stock levels were maintained and communicated with head office for replenishments O Cultivated a positive work culture and upheld visual brand standards in-store
  • Amex GBT
    Travel & Loyalty Consultant
    Amex GBT
    Apr 2022 - Apr 2023 (1 year 1 month)
    ODelivered personalized customer service while handling travel requests, loyalty programs, and vendor communications O Prioritized and resolved inquiries in high-pressure situations with speed and accuracy O Maintained thorough documentation to ensure accurate reporting and client satisfaction
  • Starbucks
    Store Manager
    Starbucks
    Mar 2020 - Apr 2021 (1 year 2 months)
    O Led a high-volume team through peak service periods, maintaining efficiency and service quality O Oversaw inventory controls including ordering, receiving, and rotation of stock O Fostered a strong team environment through mentorship and hands-on training
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    Assistant Service Experience Manager
    Nordstrom' Flagship & Rack
    Feb 2017 - Feb 2020 (3 years 1 month)
    O Directed customer service operations while maintaining a deep knowledge of inventory placement to assist clients and onboard staff effectively O Led daily team huddles and contributed to orientation and training sessions O Managed service escalations, working cross-functionally with departments to resolve issues OEnsured service areas were clean, organized, and in alignment with operational standards
  • Nordstrom
    Beauty Manager
    Nordstrom
    Aug 2016 - Feb 2017 (7 months)
    O Applied product expertise to assist customers in selecting suitable beauty solutions O Managed stock levels and ensured testers and displays were well-maintained O Collaborated with vendors and internal teams for product training and event execution O Built loyal clientele through personalized consultations and follow-up care
  • S
    Artist
    Stephanie Lucas Studios
    Aug 2009 - Current (17 years 3 months)
    As an artist, I have developed a unique style and body of work that reflects my creative vision and technical skills. I have successfully completed various projects, collaborating with clients to bring their ideas to life while ensuring high-quality outcomes. Additionally, I have honed my time management skills, which are essential when addressing clients and contracts. This includes scheduling projects, managing contracts and licenses, and coordinating events, shows, and networking opportunities to enhance my professional presence in the art community.
  • S
    Assistant Manager
    Shoppers Drug Mart (Brookfield Place)
    Jul 2007 - Aug 2016 (9 years 2 months)
    O Supported product launches and visual updates in partnership with corporate guidance OSupervised daily store functions, cash handling, and team coordination O Developed strong customer relationships and promoted loyalty programs O Monitored inventory discrepancies and assisted in quarterly audits
Education verified_user 0% verified
  • O
    Bachelor of Fine Arts
    OCAD University-Toronto
    Jan 2009 - Jan 2013 (4 years 1 month)