Stephanie Fisher

F

Project Support Associate and Team Lead

FyxerAI

Jul 2024 - Current (1 year 11 months)

• Data preparation and cleaning • Data labelling • Quality Assurance • Team lead

Executive Assistant

FYXER

Jul 2023 - Current (2 years 11 months)

• English – German translations • Providing customer support via email • Organizing online shopping • Calendar and Inbox management • Restaurant bookings • Travel and Event Management

E

Member Support Consultant, German |

EMEA, LinkedIn

Jan 2022 - Mar 2024 (2 years 3 months)

• Interacting with LinkedIn members at a level that supports the full client experience. • Training for LinkedIn professionals in a multichannel communication environment. • Developing skills on a variety of LinkedIn products and functionality. • Helping members with product information and site navigation. • Effective working relationships between multiple departments. • Supporting members on technical issues using advanced trouble-shooting skills. • Identifying problems by performing relevant research using appropriate tools. • Ensuring that potential bugs are identified and corrected.

P

Personal Assistant

Personal Assistant IE

Oct 2021 - Aug 2022 (11 months)

• Creating travel itineraries • Booking travel – flights, hotels, pet travel • Liase with suppliers • Organise Personal shopping • Create invoices • Calendar Management

A

Personal Assistant

Avirtual

Apr 2021 - Dec 2021 (9 months)

• Ensuring and checking Invoices are within Regulations. • Using Infor and Ephesoft to record. • Liase with suppliers in German on E-Mail. • General Finance support, bookkeeping. • Conduct training on the platforms used.

U

House Manager

UHNW

Jan 2021 - Apr 2021 (4 months)

• Managing finances • House inventory • Personal shopping • Cooking/ preparing breakfast and lunch • Bartending • Managing staff

U

Private Villa Estate Manager

UHNW

Jul 2020 - Dec 2020 (6 months)

• Ensuring smooth running of the villa • House shopping & restocking • Event management • Staff management & training

International Guest Services

Norwegian Cruise Line

Jul 2019 - Dec 2019 (6 months)

• Receives and handles special requests from non- English-speaking groups and • Coordinates announcements and the translation of the Freestyle Daily etc. • Meets and Greets non-English-speaking VIP guests staying in suites as necessary and whenever possible. • Maintains a cash float for giving change and cashing traveler checks for guests. • Handles guest requests in an effective way by taking ownership of the request then following up until the matter is finalized to the guests' satisfaction. • Performs other related duties as assigned or as directed. • Works in conjunction with, and assists, the Group Services Coordinator and Guest Service Manager with handling special requests such as Honeymoon set-ups, Anniversary packages, Birth

B

Assistant Resort Manager

Bramble Ski

Oct 2018 - Apr 2019 (7 months)

• Support and assist the Resort Manager. • Secondary responsibility for ensuring company service and operating standards are delivered, • Ensure smooth and legal operation of the Resort. • Responsible for morale, motivation and discipline of resort team. • Responsible for a resort residence. • Monitoring, maintaining and coordinating all stores and stocks. • Create and maintain property guest books. • On-boarding of new property. • Assist central management team with training and development. • Conduct weekly staff meetings • Manage relationships with contractors and suppliers. • Manage, adhere to and coordinate all relevant company operating budgets. • Pre-arrival and departure checks.

C

Guest Relations and Property Manager

Capsol

Jul 2017 - Jun 2018 (1 year)

• Invoicing • Stock control of properties and inventory and purchasing. • Switchboard • 24/7 Guest concierge and management • Property inspections and pre-arrival and departure checks • General contractor management for the villas • Staff reporting, scheduling and training. • Key control • Airbnb management • Ensuring the property database is kept up to date • Creating property handbooks for each villa.

A

General Manager

Abbey Manor Luxury Guesthouse

Sep 2015 - Aug 2016 (1 year)

• Housekeeping supervisor • Reception (check-ins, check-outs, etc.) • Managing website enquiries • Travel coordination • Invoicing • Switchboard • Guest management (daily tours, dinner reservations, etc.) • Stock take and ordering. • Social media management

Program Coordinator

iXperience

May 2015 - Aug 2015 (4 months)

• Assisting with their social media platforms, uploading and curating content for events • Liasing with students daily • Administration (emails and answering calls) • Organising of tours, events and personalized appointments for iXperience students • Organising pop up events for iXperience students • Assisting international lecturers on campus

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