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Stella Awoms

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Lead Customer Service Representative
Upper Marlboro, Maryland, United States

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Résumé


Jobs verified_user 0% verified
  • NTT DATA North America
    Lead customer service associate
    NTT DATA North America
    Apr 2026 - Current (5 months)
    Lead Customer Service Representative with experience in customer support, team leadership, and issue resolution. Skilled in handling escalated customer concerns, mentoring team members, improving customer satisfaction, and ensuring efficient daily operations. Dedicated to delivering exceptional service, supporting team success, and building positive customer relationships.
  • NTT DATA North America
    Customer Service Representative
    NTT DATA North America
    Apr 2022 - Current (4 years 5 months)
    Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results, also a very knowledgeable and dedicated customer service agent with extensive experience in retail industry.
  • Target
    Customer Care Professional/Guest Service Agent
    Target
    Sep 2020 - May 2022 (1 year 9 months)
    Customer service agent
  • E
    Assistant Manager
    East Coast Fresh
    Apr 2019 - Aug 2020 (1 year 5 months)
    Assistant Manager
Education verified_user 0% verified
  • Federal University of Technology Owerri Nigeria
    Bachelor's degree, Computer Science
    Federal University of Technology Owerri Nigeria
    Sep 2013 - Aug 2018 (5 years)