Steffanny Andrea Cardona

Steffanny Andrea Cardona

About

Detail

IT Consultant
Cali, Valle del Cauca, Colombia

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 34% verified
  • Vitech Consulting
    IT Consultant
    Vitech Consulting
    Dec 2023 - Current (2 years 8 months)
  • Teleperformance
    Agente bilingüe verified_user Verified experience
    Teleperformance
    Sep 2020 - Dec 2023 (3 years 4 months)
    • Effectively managing incoming customer inquiries via phone, email, or chat, providing accurate and timely information. • Offer technical support or guidance to customers with product or service-related issues. • Handling escalated issues and ensuring they are resolved to the customer's satisfaction.
  • Sitel
    Agente call center
    Sitel
    Mar 2019 - Sep 2020 (1 year 7 months)
    • Effectively handling inbound customer inquiries. • Investigating and resolving customer complaints and concerns in a professional and efficient manner. • Ensuring all customer interactions and data handling comply with industry regulations and company policies.
Education verified_user 0% verified
  • Universidad del Valle (CO)
    Universidad del Valle (CO)
    Universidad del Valle (CO)