S
Stefania C
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Senior Scrum Master | Delivery Manager | Agile Program Manager | PSM, Kanban and SAFe
Barcelona, Spain
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Senior Delivery Manager + Scrum MasterClarivateApr 2023 - Current (3 years 7 months)- Senior Delivery ManagerClarivateApr 2023 - Current (3 years 7 months)
- Delivery Manager + Product Owner | Barron's GroupDow JonesAug 2022 - Feb 2023 (7 months)o Product Delivery: managing the delivery of product features for 3 different brands under Barron's Group (Mansion Global, Private Equity News and Financial News London) and responsible for all delivery related activities (supervision and mentoring of globally distributed teams, communicating progress, milestones and dependencies to all stakeholders involved, responsible for the preparation and the running of productive agile ceremonies)
o Agile Practices: responsible for improving the existing Scrum processes, implementing the first pilot project to promote SAFe (Scaled Agile) as framework to foster cross team collaboration and transparency - Delivery Manager + Scrum Master | Content PersonalizationDow JonesJan 2020 - Aug 2022 (2 years 8 months)o Product Delivery: leading 2 fully distributed teams within our Content Personalization program across brands, stakeholder management and communicating progress, risks and releases to foster transparency and efficient cooperation, responsible for the preparation and the running of productive agile ceremonies, backlog management and definition of user stories to support the product vision
o Agile Practices: constantly improving agile processes and mentoring teams and stakeholders on enhancing their processes, successful transition from Scrum to Kanban to better suit our internal processes - SProgram Manager (a.i) | Mobile AppSCRM Lidl International HubMar 2018 - Apr 2019 (1 year 2 months)o Product Management: managing the end-to-end product rollout in new markets in EMEA, in from initial requirements to official launch and later iterations on both Android and iOS devices and product iteration and maintenance for Lidl Plus App in Austria, Denmark, Poland and Spain
o Agile Project Management: supervision of product development with Scrum Teams involved in the mobile product implementation (6 Product Owners, each one managing a cross-functional multidisciplinary squad) - SProduct Delivery Manager (a.i) | Mobile AppSCRM Lidl International HubMar 2018 - Apr 2019 (1 year 2 months)o Product Management: managing the end-to-end product rollout in new markets in EMEA, in from initial requirements to official launch and later iterations on both Android and iOS devices and product iteration and maintenance for Lidl Plus App in Austria, Denmark, Poland and Spain
o Agile Project Management: supervision of product development with Scrum Teams involved in the mobile product implementation (6 Product Owners, each one managing a cross-functional multidisciplinary squad) - Customer Success Manager | Online PaymentsWorldpayJan 2016 - Feb 2018 (2 years 2 months)o Product Delivery: assisting Relationship Managers and Implementation Managers with the delivery of new deployments, in charge of product improvements within the online Fraud department to cater to ad-hoc requests and to adapt our products to specific clients' needs
o Customer Success: managing a portfolio of Tier 1 and Tier 2 global e-commerce players from different verticals (Douglas Parfumerie, Costa Cruises, Jacobs Douwe Egberts, etc) and assisting them with product trainings and product optimisation, reporting and resolving bugs - Content Product Owner | E-commerceTravelBirdFeb 2014 - Feb 2018 (4 years 1 month)o Product Management: in charge of the official marketplace launch and for its related activities (set-up of customer service, sales support and operations from scratch), joining forces with internal and external stakeholders to ensure product iterations and new features according to Scrum practices, performance monitoring with web analytics (product catalogue, overall website, newsletters and affiliates)
o Content Management: website content creation and maintenance, content updates and QA across multiple devices to guarantee highest content relevance and clarity to users - Jr Digital Product Owner | SaaSAzavistaJul 2011 - Jan 2014 (2 years 7 months)o Product Management: content creation and localization in 3 languages, supporting IT Team in software modules development, gathering users feedback and building mock-ups and wireframes to help IT Team, A/B testing and bugs reporting, supervision of functionalities release
o Agile Project Management: account coordination and client relationship management, online training,
and support for existing users
o Digital and Direct Marketing: SEO copywriting, international email marketing management, social media management
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- FFollow the Russia-Ukraine war on the Wall Street JournalFeb 2022 - Apr 2022 (3 months)With the outbreak of the Russia-Ukraine war, our Personalization Team developed a content subscription model to allow Wall Street Journal readers to get breaking news related to this hot topic directly delivered to their inbox.
- RReal-time updates for S&P 500 stock tickers on MarketWatchApr 2021 - Dec 2021 (9 months)Up-to-date stock news are now available and powered by our ML Knowledge Graph for Fortune 500 Companies.
- FFollow Authors on the Wall Street Journal, MarketWatch, Barron'sApr 2021 - Dec 2021 (9 months)Launching our first B2C cross-brand subscription product, enabling readers to follow their favorite authors and receive notifications for newly published content, the rollout involved premium News Corp media outlets such as WSJ, MarketWatch, Barron's and more.
- LLidl Plus Mobile App launch in EuropeMar 2018 - Apr 2019 (1 year 2 months)Launching of Lidl's new loyalty app in Europe from the Lidl Digital Hub in Barcelona. Coordination of Agile Teams in charge of product development and being the key stakeholder between the product team and Lidl HQ in Germany. Project management for daily operations, trouble-shooting and support of creative UX/UI Team in the delivery of the visual assets for both mobile and web.
- TTravelBird launch in ItalyFeb 2014 - Apr 2014 (3 months)TravelBird - now part of Secret Escapes - is one of Europe's leading OTA's and it offers a wide range of inspirational holiday deals, from long haul destinations to weekend trips. I was lucky enough to work on the official launch of TravelBird in Italy, together with my team of web editors, sales managers and web marketers. We worked on all digital assets to get the website ready, such as product plan, content management, QA and direct and inbound marketing.
- AAzavista SaaS international rollout in EuropeJul 2011 - Jun 2012 (1 year)I had to chance to engage in the release of Azavista event management platform in Europe (Germany, France, Italy and Spain and Nordics). I worked alongside the Product Team (IT, Product Owner, translators and marketers) and was responsible for relationship management with both clients and prospects. I was also in charge of supporting the Product Team by investigating possible new features to release and by helping them in the QA and testing.