Charismatic and curious, always looking for challenges and growth, I have leadership and communication skills in addition to a good handling of difficult situations and delivery of results, project management based on agile and scrum methodologies.
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Résumé
Jobs
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Program manager
TeleSign
Oct 2023 - Current(1 year 11 months)
Program management
N
Project Manager
Nub7/8
Jul 2022 - Current(3 years 2 months)
- Tech and Data, Transformation office. Portfolio management, execution of growth projects for the corporate and operational areas of the company.
- Manage of agile methodologies and scrum. Knowledge in OKR's definition and workflow, experience in organizational communication projects and develop of the company.
Senior mentor
Scotiabank
Jan 2022 - Jun 2022(6 months)
- Strategies and development for new hires and mentors within 90 days period to succeed within the company by working not only in costumer satisfaction but employees growth
CCA
Scotiabank
Aug 2018 - Jan 2022(3 years 6 months)
- Provided banking services and enhanced customer experience through effective coaching and strategies aimed at improving customer satisfaction. - Utilized project management skills to oversee human resources initiatives and ensure user support, contributing to a more streamlined service delivery and better overall client engagement.
Education
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International business and relations, International Relations and Affairs
Universidad de la Salle
Jul 2020 - Current(5 years 2 months)
Projects (professional or personal)
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