Suárez Rodríguez Juan C
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Marketing and customer service
Bogotá, Bogota, Colombia
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Full-time jobs
Résumé
Jobs
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Sales Account ExecutiveHIKINEXJan 2025 - Current (1 year 6 months)HIKINEX is a scalable, people-powered, tech-enabled solutions provider, helping you drive revenue and optimize operations. Our goal is to help companies scale fast and drive profit. We leverage U.S. and OffShore resources to provide superior support services at a fraction of the cost. We excel in the following key verticals: - CX (Customer Experience) - SOS (Sales Outsourcing Solutions) - RPO (Recruit Process Outsourcing) - eDiscovery Staffing (Offshore Project Management and Data Technicians) - BackOffice Support (Accounting, AR / AP, Executive Support and Administration) www.Hikinex.com www.Hikinexworkforce.com (eDiscovery) Scale Fast, Drive Profit – You CAN do both with HIKINEX!- Solutions Advisor & Lifecycle ManagerMicrosoftJul 2024 - Jan 2025 (7 months)As part of Microsoft, my role focuses on understanding the needs and priorities of SMB clients, enabling them to enhance, optimize, and achieve their business growth goals. I act as a guide, helping them navigate Microsoft Cloud product solutions to unlock their full potential and drive success.
- Sales SpecialistAsurionAug 2021 - May 2024 (2 years 10 months)Asurion is a company that is dedicated to innovation, customer satisfaction, and employee development. As a Sales Specialist at Asurion, being part of a dynamic sales team, focusing on delivering outstanding customer experiences and driving sales performance. My primary responsibility is to promote and sell Asurion's comprehensive range of device protection and support plans. I leverage my sales expertise to understand customer needs, recommend tailored solutions, and ensure high levels of customer satisfaction.
- Sales SpecialistSitel GroupMar 2020 - Feb 2021 (1 year)I engage with customers to understand their needs and promote suitable products or services. I achieve and exceed individual and team sales targets. I build and maintain strong, long-lasting customer relationships. I provide excellent customer service by addressing inquiries and resolving issues promptly. I stay informed about industry trends, product knowledge, and competitive offerings to effectively position the company's solutions. I collaborate with team members to share strategies and best practices for achieving sales goals.
- Microsoft Visual Studio Tier 3TeleperformanceJan 2019 - Feb 2021 (2 years 2 months)Visual Studio Global Support Tier 3
- HSales ManagerHappy SnacksFeb 2015 - Aug 2018 (3 years 7 months)Fresh food solutions on the go.
Education
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- Diploma of Education, Business Administration and Management, GeneralUniversidad de los Andes