Srikanth Malve Program Manager | Engagement Manager | Service Delivery |

Digital Program Manager

Sonata Software

Sep 2022 - Current (3 years 10 months)

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Senior Project Manager

WinWire Technologies Inc

Sep 2021 - Sep 2022 (1 year 1 month)

Headed the Program management with a track record in shaping and leading strategic programs that deliver IT / business change and drive organizational transformation. Skilled in staffing assessments, Portfolio assessment and rationalisation, LEAN practices and tickets analysis using Power BI/Analytic Tools, defining optimisation plans and Automation roadmaps. Proficient in managing a large team of technical resources working from multiple geographical locations. Successfully managed the Peet's project in delivering project and managed 3 Pod's Support, Development and QA/Testing in current role Managed and performed the process of SOW contract creation to secure new & follow-on work both in Time & Material (T&M), Fixed (FP) deals. Scale

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Senior Support Manager

WinWire Technologies Inc

Nov 2020 - Aug 2021 (10 months)

Provided E2E Test Support for D365 Enhancements, automated all workflows using RSAT and 3rd warehouses like Javelin through API scripts, skilled in managing high-quality D365 F&O, Cloud, Analytics, and Machine Learning projects. Led the ERP Upgrade Microsoft Dynamics D365, including ERP strategy, planning, change management of Microsoft Dynamics D365 environment and planned upgrades and implementations for AX 2012 R3 and D365f&o.4. Managed budgets with internal and external dependencies; identified & resolved discrepancies in planned costs versus actual cost and overall financial management for assigned projects. Developed basic project budgets, schedules, work plans, resources requirements, risk assessments (FMEA), cost estimate project

Assistant Manager - Delivery

accenture

Jan 2019 - Nov 2020 (1 year 11 months)

Core Compete - part of Accenture Played a key role in defining the support model, staffing, Governance model and service level agreement for Retail, Telecom, NBA, Broadcasting Media, and Transport domains engagements. Played a key role in setting up a balance between Domain and technical expertise using project management as the tool. Implemented, created, and tested disaster recovery and business continuity plans and maintained appropriate backup systems. Implemented company-wide enterprise security strategy for the network, hardware, disaster recovery, data, and endpoint protection. Spearheaded projects producing project plan, resource alignment, tracking of milestones & deadlines to meet the delivery on time. Identified and realise

Operations Manager

Mindtree Ltd

Jul 2018 - Dec 2018 (6 months)

Expertise in executing the project management processes in Work Breakdown, schedule and quality, communications, resource, cost, procurement, risk/issue & mitigations, and change management. Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes, and performance measurements to balance continuous innovation with responsible risk-taking. Identified opportunities for application optimisation, redesign, development, troubleshooting the resolved user & application issues. Experienced managing and contributing to the sales proposals by collaborating and negotiating with multi-disciplinary teams to shape a cohesive delivery approach, team shape, and co

Consultant

Sonata Software

Oct 2016 - Jun 2018 (1 year 9 months)

Involved in all Infrastructure Operations and Maintenance activities, including cloning, patching, middle-tier configuration, backup/recovery, upgrade, configuration, E-Business suite and 11g database administration and several management activities. Developed and maintained service level agreements (SLAs) for strategic applications & measured performance against objectives. Supported clients' business objectives by delivering experience and engineering solutions, including experience management, eCommerce, customer data, cloud, and microservice platforms. Enacted lasting changes to the client's working methods by utilising a consultative approach that focuses on defining and measuring customer value delivered at each milestone. Managed

Technical Lead

Cognizant

Jan 2012 - Sep 2016 (4 years 9 months)

Coordinated with site Facilities Management teams to continuously ensure the proper operation of all Data Centre Facilities and excellence in Services Delivery, engineered new systems, focusing on Windows or Linux on both physical and virtual platforms. Oversaw task delegation & performance management reports and handled customer satisfaction metrics and team budget. Managed the Audits of performance on key systems, including disk, memory, and network resources in the data centre. Worked cross-functionally with Key Business Stakeholders, Applications owners to define standard operating procedures to ensure 100% compliance as per guidelines, documented, analysed processes and procedures and adhered to regulatory guidance. Provided servic

IT Service Management

IBM

Sep 2010 - Sep 2011 (1 year 1 month)

Prepared project dashboard presentations provided variance explanations & root causes for deviations to budget and schedule.

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Support Engineer

Sriven Infosys Inc

Nov 2007 - Dec 2008 (1 year 2 months)

Srikanth Malve

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