S

Sreehitha Barlanka

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New York, United States

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work
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Jobs verified_user 0% verified
  • ThermoFisher Scientific
    UX Designer
    ThermoFisher Scientific
    May 2024 - Current (2 years 2 months)
    • Led end-to-end UX design for Services Central, a B2B SaaS and CRM portal at Thermo Fisher used by lab managers, procurement teams, and technicians to manage instruments, request support, access training, and submit service requests, now adopted by 3 global business units and supporting 1000+ labs. • Facilitated and led 5+ cross-functional workshops with product, service, marketing, and scientific teams, leveraging VoC and CX insights to align on MVP scope, compliance needs, and user priorities through journey mapping and prioritization exercises. • Created the initial clickable prototype and product vision that secured $10M in funding from executive leadership, helping define the roadmap for phased development. • Designed and implemen
  • McKesson
    UX Designer
    McKesson
    Jul 2023 - May 2024 (11 months)
    • Solely pioneered an AI-powered chatbot for mobile and web platforms, applying social psychology and data analysis, resulting in a 30% reduction in HR support calls. • Advocated and implemented conversational design and emotional design principles with Figma and ProtoPie, increasing HR Support Center awareness by 1000% and usage by 26% . • Created interactive prototypes, including voice interaction flows, to simulate natural, human-like responses. • Partnered with data scientists and engineers to fine-tune Natural Language Processing (NLP) models, ensuring chatbot responses reflected contextual understanding and empathetic tone. • Designed wireframes and developed high-fidelity mockups, contributing to HTML and CSS development while e
  • Tata Consultancy Services
    UX/UI Designer
    Tata Consultancy Services
    Oct 2020 - Jul 2022 (1 year 10 months)
    • Provided design and user experience solutions for B2B clients in the technology sector, including Ericsson, Infineon, and AMD. • Designed an Image Comparison Tool using Adobe XD for AMD's QA team to validate CPU vs. original render outputs, streamlining QA operations and accelerating fault detection by 50×. • Designed wireframes and interfaces for AMD's testing team, enabling a 50x acceleration in the process of image comparison between CPU-rendered and original images. • Led the product strategy and design of Swiggy, India's top food and grocery eCommerce platform's Pay Later feature, enhancing the B2C payment experience for 14M+ active users by introducing a seamless checkout process, resulting in a 20% increase in transaction compl
  • T
    UX Designer
    Trigent
    Apr 2019 - Sep 2020 (1 year 6 months)
    • Designed web interfaces and templates using Photoshop, including optimizing web images, and contributed to HTML and CSS development for an online music platform, ensuring best practices and usability. • Led user testing and research using diverse methods like card sorting and surveys, analyzing results with tools like Open Refine to inform and enhance design choices. • Developed wireframes for application features, focusing on user experience and functionality, and transformed them into interactive prototypes. • Orchestrated design strategies encompassing user flows, prototyping, and visual design, ensuring the fusion of strong usability and aesthetic appeal. • Served as the UX Research expert to develop a user review app that boosts
Education verified_user 0% verified
  • University of North Carolina
    MS
    University of North Carolina
  • Gitam University
    BTech
    Gitam University