I am having great Experience in UX Research & User Centric Design System. I can find Who we think our users are is not always the same as who they actually are. In Observing the User Experience, and how to find the actual users. Once I have understand who our users truly are, I can design for what they need.
Research Methods
Quantitative Research Qualitative Research Observation Understanding
Analysis Interviews Surveys Questionnaires
Card Sorting Usability Testing Click, Tree Testing A/B Testing
UX Audits User Mood Analysis
Research Tools
Ethnio SurveyMonkey UserTesting.com User Zoom
Design Responsibilities
User Cantered Design Sketching Storyboarding Ideation
User Flows Usability Flows Navigation Flows Competitor analysis
Wore-framing Prototyping Sketching UX Task Management
UX Sprint Management Client Communication Meeting Management Team Collaboration
Goal Management Team Management Workshops
Domain Knowledge
e-Commerce and Market Place (B2B, B2C) 4 Years
FMCG Retails (B2B) 2 Years
Logistics 2 Years
Warehouse Management 1 Year