Vanessa Quero
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Administrative and Executive Assistant
Antioquia, Colombia
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Executive Assistant public Remote experienceFlexio InternationalOct 2023 - Dec 2024 (1 year 3 months)I provided comprehensive executive support to the CEO by managing their agenda, emails, and communications to ensure optimal time management. I coordinated both national and international travel itineraries, prepared meeting agendas and presentations, and tracked follow-up actions to maintain momentum on key initiatives. With discretion and attention to detail, I handled sensitive and confidential information, maintained organized records, and served as a liaison between the CEO, internal teams, clients, investors, and external partners. I managed financial responsibilities including expense tracking, invoice processing, and financial reporting. Additionally, I supported special projects and research efforts, organized office supplies and e- FScrum MasterFleet YieldMar 2023Project: Create a web application of the latest technology for truck's drivers. Functions: Coaching the team members (coaching each one individually). Mediate in conflicts. Give feedback to the team. Ensure cooperation and communication within the team. Help the team make decisions. Encourage self-management of the development team. Remind the team of their agreements/provisions. Help the team to continuously improve the process. Assist teams with management reports. In relation to events: Facilitate meetings for the team (Planning, Dailys, Retrospectives, Review) Regarding group learning: Ensure the correct use and evolution of Scrum. Continue learning everything related to agile methodologies (attend conferences, read books, write blogs,
- SAdministrative AssistantSOFTGIC, INCOct 2022 - Jan 2023 (4 months)Functions: Administrative management, email management, customer management, recruitment, staff training. Understand the customer's need and offer services that meet the need. Locate and recruit staff for Managed Services vacancies. Manage the billing of each customer, according to the compendium of hours worked per month. Evaluate the performance and achievement of objectives of each managed operation. Summon and meet with the different customers to maintain loyalty. Prepare the indicators and present to Chief executive officer the compliance of the areas in administrative matters. Coordinate tasks for the maintenance of operations. Supervise that the work carried out by the analyst complies with the expected quality. Categorize the offere
Education
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- Journalism public Remote experienceFermin Toro UniversitySep 2010 - Sep 2014 (4 years 1 month)