Executive Assistant and Franchise Relations
Qargo Coffee
Nov 2023 - Feb 2024 (4 months)
Facilitated schedules, meetings, appointments, and travel arrangements for executives, ensuring efficient use of time and resources. Controlled invoicing, payments, and reconciliation processes, ensuring timely and accurate financial transactions. Improved efficiency by creating user-friendly templates, and implementing reminders, and follow-up systems, resulting in a 50% reduction in processing time. Oversaw ongoing projects, tracked progress, assigned tasks, and ensured deadlines were met using Asana. Supported as the primary point of contact for franchise partners, addressing inquiries, resolving issues, and providing ongoing support to ensure their success. Orchestrated with cross-functional teams to ensure alignment and consistency in