Sofia Palazzo

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Account Manager

Torre

Jan 2022 - Current (3 years 9 months)

Team leader Fulfilling customer's needs for candidate sourcing Making sure operations run smoothly and efficiently Negotiating conditions and strategies with international clients Align expectations with clients and candidates and follow up on the hiring processes Problem solving
Community Associate

WeWork

Aug 2019 - Jan 2022 (2 years 6 months)

Primary point of contact for customers, prospects and internal teams Front desk management Building operations management including: walkthroughs, issue resolution and escalation, policies and procedures, office supply coordination and more Event planning and coordination including proactive assessment and reports creation
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Events Manager

Dec 2015 - Apr 2019 (3 years 5 months)

Seasonal event strategy development Demographic analysis to ensure fit-to-purpose delivery of activities Customer satisfaction reports analysis Team management including activities assignment, shifts scheduling and all-hands meetings
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Events Coordinator

Dec 2013 - Dec 2015 (2 years 1 month)

Execute on weekly activities schedule Manage large groups of passengers up to 4000 people including: emergency drills, embarkation procedure and on board check in Stock review and event material requests
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Travel and Accommodation Coordinator

SWAN TOURISM

Apr 2013 - Sep 2015 (2 years 6 months)

Research and analysis on local and global touristic destinations in line with customers preferences Negotiate travel packages with wholesale suppliers Always abreast of industry change and developments for enhanced touristic experiences

Education 0% verified

Sofia Palazzo

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