Tech-savvy and client-focused professional with hands-on experience in Customer Success, Account Management, Project Management, and Sales Development (SDR). Skilled in managing client portfolios, leading end-to-end projects, and building strong relationships with stakeholders across multiple industries.
Proven ability to:
Drive customer retention and satisfaction through proactive follow-ups and issue resolution.
Lead project coordination from discovery to delivery, aligning teams and ensuring timelines are met.
Manage CRM pipelines (Salesforce, HubSpot, SalesUp) and leverage tools like Notion, Trello, Monday, and Google Workspace for efficient project execution.
Perform sales development and lead qualification, supporting business growth with tailored solutions.
Adaptable to both fast-paced startups and structured organizations, I thrive in roles that require a mix of strategy, communication, and execution. Passionate about learning, problem-solving, and helping teams and clients achieve their goals.
