S

Sofia Bonilla

About

Detail

Bogota D.C., Colombia
Contact Sofia regarding: 
Flexible work
Starting at USD10/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • C
    BUSINESS INTELLIGENCE INTERN
    Control Risks S.A.S
    Jan 2023 - Jul 2023 (7 months)
    Conducted legal research, managed case files and prepared documents for customers. Data analysis and data collection using microsoft office tools. Making of reports and translating documents for the company.
  • Fooda
    PROJECT & LOGISTICS COORDINATOR
    Fooda
    Jan 2023 - Apr 2025 (2 years 4 months)
    Analyzed and monitored logistics performance metrics. Lead a team of professionals in the optimization of logistics daily and payroll. Executed and improved strategic plans for logistics operations and minimize errors.
  • Scotiabank
    CUSTOMER ADVISOR
    Scotiabank
    Jan 2022 - Aug 2022 (8 months)
    Refined ability to handle disgruntled customers and worked to increase customer satisfaction. Provided reliable and top notch customer service while developing a strong work ethic. Demonstrated high standards of financial transaction management by producing bills and collecting credit payments
  • C
    INTERPRETER
    Cosmeet LATAM- Turkish Home & Kitchenware Latinamerica
    Jan 2022 - Jan 2023 (1 year 1 month)
    Interpreter between Turkish agents and Latin American clients. Logistical help with product stands and sales.
  • H
    ADMIN & MARKETING STRATEGIST
    Huntsman Pest Control
    Jan 2021 - Apr 2025 (4 years 4 months)
    Created social media content, coordinating the marketing strategy for the company, managing google reviews and ads. Demonstrated strong administrative support to senior partners including making of invoices, managed and organized large volumes of documents, scheduling appointments, resulting in more improved productivity and multitasking. Provided support by answering calls, emails and customer service ensuring smooth communication and a great experience for clients. Quality assurance and evaluation of calls to to improve the company's service.
  • Webhelp
    CUSTOMER SERVICE ADVISOR
    Webhelp
    Jan 2020 - Jan 2021 (1 year 1 month)
    Successfully resolved conflict resulting in customer satisfaction, providing excellent customer service with a helpful and friendly attitude. Gained experience managing time and effectively multi-tasking. Meet and exceed daily productivity goals, including high call volume and appointment setting, and conssitently earned top survey satisfaction scores.
Education verified_user 0% verified
  • M
    MARTEKING STRATEGIST
    Mercatitlán Bootcamp
    Dec 2021 - Current (4 years 11 months)
  • U
    International Affairs
    UNIVERSIDAD DEL ROSAIO
    Jan 2019 - Jul 2024 (5 years 7 months)
  • COLEGIO CLAUSTRO MODERNO
    HIGH SCHOOL GRADUATE
    COLEGIO CLAUSTRO MODERNO
    Feb 2017 - Dec 2018 (1 year 11 months)