Sofía Alvarez

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Recruitment Operations Coordinator

C&M LEGAL SEARCH

Nov 2025 - Current (6 months)

Manage recruitment operations and candidate pipelines, ensuring accurate tracking in CRM systems and Google Sheets across all stages, from submission to placement. Record and update every new client search request, maintaining organized records to ensure no requests are missed and recruiters have full visibility. Modify and align client-provided job descriptions to match company standards and expectations. Oversee department operations, ensuring recruiters have organized, up-to-date candidate information for efficient workflow. Format resumes according to client standards and maintain consistency across candidate documentation.

Talent Acquisition Associate

Solvo Global

Jul 2025 - Nov 2025 (5 months)

As a Talent Acquisition Associate, I managed the full recruitment lifecycle for multiple global regions, including Latin America, Central America, and Africa, covering roles in marketing, IT, project management, healthcare, operations, customer service, sales, HR, and more. I created and maintained a personal candidate database to track pipelines, manage records, and ensure accurate follow-up throughout the recruitment process. Oversaw detailed candidate administration in CRM systems (Repetor/CEIPAL), recording all interactions and updates to prevent duplicates and maintain process consistency. Conducted candidate screenings via video and phone, assessing qualifications, experience, English proficiency, and cultural fit, meeting QA standard

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Data Management Specialist and Recruitment Assistant

Headstart Warranty Group

Jun 2024 - Sep 2025 (1 year 4 months)

As a Data Management Specialist and Recruitment Assistant, I oversaw and maintained sales databases for a high-performing team of over 50 call center agents, accurately recording and reconciling up to 500 daily sales entries. I reviewed and validated large volumes of sales data, tracking each sales status, including initial payments and account cancellations, and corrected discrepancies to maintain accurate, reliable sales reports. Collaborating closely with payroll, I produced accurate monthly reports, ensuring agents received commissions correctly and on time. I designed and implemented a comprehensive HR database from scratch to track all new hires, ensuring accurate collection and management of employee information for recruitment and o

Bilingual Recruiter

NEARSOL

Mar 2023 - Jun 2024 (1 year 4 months)

As a Bilingual Recruiter, I managed the end-to-end recruitment process for high-volume hiring, overseeing candidate sourcing, interviews, documentation, medical exams, and other required screenings. I identified and engaged potential candidates who met job requirements, assessing qualifications, skills, and overall fit. Conducted English proficiency assessments using the CEFR framework, I maintained organized and up-to-date candidate records using CRM tools, ensuring smooth tracking and timely follow-up throughout the recruitment process. Consistently met high-volume hiring targets, successfully onboarding multiple candidates per week, achieving up to 8 hires in a single day and over 50 hires in one month, while managing recruitment classes

Sales & Customer Service Representative

Accedo

Jan 2022 - Jan 2023 (1 year 1 month)

Managed high-volume customer interactions, handling up to three chats simultaneously during peak periods, including major product launches. Provided exceptional customer service and sales support by addressing inquiries, resolving issues, and processing orders efficiently. Consistently recognized as a top performer of the campaign, achieving over 25 sales in a month and maintaining high customer satisfaction ratings.

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