Silvia Herrera  new_releases

I’m a results-driven customer support leader with a strong background in customer success, digital operations, and product support. With experience at companies like HubSpot and Ensemble IQ, I have developed a deep understanding of customer needs, support strategies, and operational efficiencies. My expertise lies in building high-performing teams, optimizing processes, and driving customer satisfaction to enhance retention and growth. I am passionate about creating exceptional customer experiences and leveraging data-driven insights to improve support operations. I thrive in dynamic environments where I can lead with innovation, empathy, and strategic vision!