SMITHA POTHIREDDI

With over 12 years of work experience in accounting, sales, and operations, I am a versatile and adaptable professional who can thrive in different environments and industries. I am passionate about solving complex problems, optimizing processes, and delivering value to clients and stakeholders. As a Sr. Operations Manager at ProcessQ, I leverage my MBA and my skills in management consulting, human resources, and career counseling to lead and support various projects and initiatives across the organization.

In addition to my mangerial skills, I am also a Salesforce professional. I worked on a client project that involves implementing NP cloud, a Salesforce solution for nonprofits. I manage the Volunteer Management App, which enables sign-up, tracking, and reporting of volunteers, jobs, and skills. I also customize and implement business requirements, automate workflows, create reports and dashboards, train users, and stay updated on platform updates. Through my work, I contribute to the mission of empowering moms and creating social impact.