Sivas Narayanan

Operations and Project Analyst

CLEAResult

May 2024 - Sep 2025 (1 year 5 months)

Managed end-to-end project operations for weatherization and energy-efficiency initiatives, improving project turnaround time by 17%.Coordinated with vendors, contractors, and field teams to ensure timely completion of projects while maintaining high-quality standards and reducing delays by 23%.Conducted data analysis and generated Salesforce and Power BI dashboards to track KPIs, providing actionable insights that improved operational efficiency.Oversaw onboarding/offboarding, internal transfers, and equipment provisioning, ensuring smooth employee transitions and optimal resource allocation.Collected and analyzed end-user feedback on systems, escalating issues to backend teams to ensure timely resolution and a one-call resolution experien

AML Operations Analyst

TD Bank

May 2022 - Apr 2024 (2 years)

Conducted complex AML investigations and flagged suspicious accounts using Patriot Officer, and handled KYC, EDD, sanctions screening, alerts triaging, and transaction monitoring as part of Global AML Operations.Reduced false positives by 22% by refining detection thresholds, improving rules logic, and collaborating with risk teams to fine-tune alerting models.Pulled daily and weekly operational and risk reports using SAS SQL, delivering key insights used for compliance, audit readiness, and senior leadership reporting.Processed and resolved access requests through ServiceNow and third-party systems - managing user provisioning, deprovisioning, application access, dataset permissions, AD groups.Led training, quality checks, and coaching pro

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Supply Chain and Operations Specialist

Neatfreak

May 2020 - Apr 2022 (2 years)

Managed 20+ domestic and overseas vendors, negotiating pricing and freight terms, reducing procurement costs by 12%.Reduced excess inventory by 15%, freeing $200K in working capital and improving stock turnover ratio.Led end-to-end e-commerce fulfillment operations for Shopify, Amazon, Walmart, Canadian Tire, and other direct brand websites.Implemented warehouse automation with WMS and RFID, increasing fulfillment capacity by 30%

Transaction Processing Associate

Accenture

Aug 2018 - Dec 2018 (5 months)

Executed payment transactions accurately and consistently exceeded weekly KPI targets.Prepared daily Minutes of Meeting (MOM) to track key discussion points and operational follow-ups

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Sivas Narayanan

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Behavioral traits