Silvio Divina

Business Development Representative (BDR)

Peerspace

Jan 2022 - Current (4 years 7 months)

Spearheaded Peerspace's European market entry, launching the German market and preparing Spain/Italy for Q3 2024 rollout. Collaborated with cross-functional teams (Legal, IT, Finance) to deploy localised IT infrastructure and compliance frameworks. Onboarded 50+ enterprise clients within 6 months, achieving 85% retention rate.

HR Operations Specialist

Merck Group

Jan 2020 - Nov 2021 (1 year 11 months)

Streamlined HR operations for 22 EMEA markets by designing separated value streams, reducing process bottlenecks by 30%. Identified and mitigated 15+ operational risks during the transition, ensuring 99% service continuity.

J

International Strategy Manager

Jantex Group

Jan 2016 - Dec 2019 (4 years)

Built and executed a global supplier/sales strategy, securing 12 new providers and increasing revenue by 25% YOY. Negotiated contracts with suppliers across Asia, South America and Europe, reducing procurement costs by 18%.

P

Manager of International Relations

Polish Educational Research Institute (IBE)

Jan 2011 - Sep 2012 (1 year 9 months)

Established 10+ international partnerships with EU institutions and NGOs, securing €300K+ in collaborative research grants. Represented IBE at 15+ high-level conferences (World Bank, UNESCO, EU), elevating its global academic profile. Led successful bids for 5 EU-funded projects, enhancing the institute's research capabilities and cross-border collaboration.

A

Global Payments Team Lead

ABN AMRO RBS Royal Bank of Scotland

Jan 2008 - Nov 2010 (2 years 11 months)

Led a 12-member multilingual team (English, German, Spanish, Italian, French) overseeing €1.2B+ in daily cross-border payments for corporate clients across 15+ European markets. Designed and implemented risk mitigation protocols for high-value transactions (>€1 M), achieving 100% compliance with USA PATRIOT Act, EU sanctions, and CAMML anti-money laundering directives. Reduced payment processing errors by 35% through the creation of a real-time quality control framework, including escalation paths for suspicious activity. Collaborated with IT teams in India and the Netherlands to automate payment authorisation workflows, cutting processing time from 24 hours to under 4 hours for urgent transactions. Trained 50+ staff across Warsaw and Venlo

E

Customer Services Representative

Elavon Financial Services

Jan 2007 - Dec 2008 (2 years)

Credit and Debit Cards real-time transaction authorisation, assistance and support for world-wide merchants Accountancy and financial reports for merchants on transactions made, UK, Ireland, Germany Escalation to investigation department when needed Languages used were German, Spanish

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International Promotion

Poznan International Trade Fair

Jan 2006 - Oct 2006 (10 months)

International business missions, promotion participation at partner Trade Fairs shows members of UFI for their respective Polish counterparts Contact and representative person for the International participants exhibiting at the Poznan International Trade Fair Promotion at diverse world entitites, presenting the exhibiting capabilities of the premises of the Poznan International Trade Fair in the city of Poznan.

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Learning Assistant

UNESCO HQ

Jan 2004 - Nov 2005 (1 year 11 months)

Organisation of training sessions for staff members in the area of agency conferences organisation and management Assistance in the preparation of the Rules of Procedures, implementation of the group of Governance for the General Conference.

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Conference Officer

International Atomic Energy Agency (IAEA)

Jan 2003 - Dec 2003 (1 year)

Coordinating the participation for the official delegations of the respective missions of the member states at political, scientific, technical IAEA meetings and direct organisation, participation and handling of the different stages of the General Conference.

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Pavillon Officer

Principate of Andorra

Jan 2000 - Oct 2000 (10 months)

Representing the Pavilion of Andorra at the official EXPO 2000 ceremonies and activities Organisational, protocolar and administrative supporting activities and visitors care providing informative support.

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