Silvia Juliana Contreras Vidal

Silvia Juliana Contreras Vidal

About

Detail

Bogota D.C., Colombia

Contact Silvia regarding: 
work
Full-time jobs
Flexible work
Starting at USD9.99/hour
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Internships
Starting at USD6/month

Timeline


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school
Education
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Résumé


Jobs verified_user 0% verified
  • H
    Copywriter
    HighConverting Agency
    Sep 2024 - Current (1 year 11 months)
  • Outlier
    AI Training for LATAM
    Outlier
    Jun 2024 - Current (2 years 2 months)
  • preply
    Spanish Teacher
    preply
    Jan 2024 - Current (2 years 7 months)
    Freelancer position
  • F
    Marketing Assistant
    Fundación Entre Soles y Lunas
    Jun 2023 - Feb 2024 (9 months)
    In my role as a Marketing Assistant at the Fundacion Entre Soles y Lunas, I developed weekly educational content focused on themes of heritage, regeneration, and migration. To cater to a diverse global audience, I introduced materials in multiple languages. I implemented a strategic posting schedule to increase awareness and understanding of the Entre Soles y Lunas Foundation's core mission. I emphasized the Foundation's commitment to heritage, regeneration, and migratory mobility. This initiative aimed to distinguish the Foundation from the influence of Universo Mola and establish clear recognition of its unique identity amidst decreasing visibility.
  • IntouchCX
    Ambassador bilingüe
    IntouchCX
    May 2023 - Sep 2024 (1 year 5 months)
    In my role as a Support Ambassador and Travel Consultant at Airbnb, I was responsible for resolving any issues related to reservations by mediating between hosts and guests to find mutually beneficial solutions. I also efficiently managed administrative tasks, including travel planning, and mastered conflict resolution techniques to address concerns such as cleanliness issues, inaccuracies, and cancellations. While English was my primary language of communication, I was also able to speak in Italian and French when needed to assist customers. Furthermore, I successfully managed a high volume of daily calls.
  • Sitel Group
    Call Center Representative
    Sitel Group
    Nov 2021 - Feb 2022 (4 months)
Education verified_user 0% verified
  • Universidad EAN
    lenguas modernas, Lenguas y literatura extranjeras, general
    Universidad EAN
    Jan 2020 - Nov 2023 (3 years 11 months)
    Concentrations: Digital Communication & Business Translation Honors: Third place Pecha Kucha competition (2021); Osbert awards (2022)
Projects (professional or personal) verified_user 0% verified