Silvia Fajardo

Global Benefits Specialist

Multiplier

Jan 2024 - Current (2 years 5 months)

• Own strategy and implementation for benefits across NAMER and LATAM, delivering competitive, compliant packages. • Interface with insurers, vendors, and internal stakeholders to reduce costs and enhance offerings. • Collaborate with legal and finance teams to ensure data integrity and cost reporting. • Maintain compliance documentation and drive global standardization.

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Office Manager

Agnostiq

Aug 2023 - Dec 2023 (5 months)

• Streamlined vendor onboarding, expense management, and HRIS coordination. • Supported recruiting operations and led event planning for remote team cohesion.

Regional Office Manager

Binance

Jan 2023 - Jul 2023 (7 months)

• Launched LATAM hub, managing office design, HR processes, and vendor contracts. • Acted as operational and cultural bridge between HQ and LATAM employees. • Oversaw budgeting, payroll coordination, and workplace culture initiatives.

Global Benefits Administration Specialist

Remote.com

Jan 2021 - Jan 2023 (2 years 1 month)

• Managed benefit platforms serving over 40 countries; created SOPs and training materials. • Implemented cost-effective benefit packages tailored to client needs. • Led vendor performance reviews, resulting in 30% improved SLA compliance. • Ensured regulatory compliance in alignment with international labor standards.

People & Culture Specialist

Scotiabank

Jan 2021 - Apr 2021 (4 months)

• Supported global onboarding and ERG launches. • Led Business Continuity Planning and helped draft DEI program components.

Workplace Operations Manager / Facilities Manager

Twilio

Jan 2015 - Jan 2020 (5 years 1 month)

• Opened and scaled Bogotá office from 0 to full regional hub; led onboarding and recruiting support. • Directed employee experience programs, reducing attrition by 20% year-over-year. • Managed payroll, invoicing, and contract negotiation for service providers. • Built strong HR partnerships and implemented localized culture-building programs.

Excecutive assistant to president

Visa

Mar 2013 - Feb 2014 (1 year)

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