Silvia Arenas Virtual Assistant

Medical Interpreter

Propio Language Services

Nov 2025 - Current (6 months)

- Delivered accurate Spanish–English consecutive and sight interpretation in real time, ensuring clarity, precision, and preservation of speaker intent. - Maintained strict confidentiality, neutrality, and ethical standards in accordance with industry and client requirements. - Demonstrated advanced bilingual language control to interpret complex terminology and nuanced discourse under time-sensitive conditions. - Provided Spanish–English interpretation and customer support in a call center setting, managing high-volume calls while ensuring clear communication, professionalism, and a positive client experience.

Virtual Administrative Assistant

Smart Training Society

Jun 2024 - Current (1 year 11 months)

As a Virtual Administrative Assistant, I provided high-quality bilingual support by translating documents (Spanish-English) and proofreading academic research to ensure linguistic accuracy and clarity. I delivered reliable administrative and executive support, including calendar management, appointment scheduling, and preparation of professional presentation materials. Additionally, I streamlined internal communication and office workflows by effectively managing emails and supporting multiple teams simultaneously. I maintained confidentiality while handling sensitive information, consistently demonstrating professionalism and discretion. Furthermore, I utilized Notion and HubSpot to manage assigned tasks and outline processes for the team,

English Teacher

Smart Training Society

May 2022 - Jun 2024 (2 years 2 months)

As an English Teacher, I developed innovative lesson plans to engage students in English language learning, ensuring that each lesson was tailored to meet diverse learning needs. I prepared and implemented comprehensive lesson plans covering required course topics, which significantly increased student motivation through timely, personalized feedback and recognition of individual achievements. My approach demonstrated empathy and active listening, supporting learners in sensitive and diverse contexts. Additionally, I effectively managed various administrative tasks, ensuring smooth classroom operations by utilizing Microsoft 365 to handle large amounts of information efficiently. I supported daily operations by organizing class logistics, m

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Academic Writer and Administrative Assistant

Universidad Industrial De Santander - Languages School

Jul 2020 - Feb 2022 (1 year 8 months)

• Ensured timely submission of assignments by managing multiple projects simultaneously and prioritizing tasks effectively. • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy. • Designed graphics for websites, logos and promotions for marketing purposes. • Created engaging social media content to boost online presence and follower engagement.

Silvia Arenas

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