Expert in discovery, solution architecture, API integrations, data analysis, workflow configuration, troubleshooting, and customer success delivery. Skilled in designing, deploying, and optimizing AI-powered and API-driven enterprise workflows using JSON, Postman, Datadog, SQL, and scripting tools.
Strong background leading requirements workshops, managing multi-product integrations, improving AI agent performance, and creating documentation for scalable implementation. Night-shift ready and experienced in collaborating with global teams.