Siddharth Gautam

• Profound skills in Oracle identity management, Incident & Interaction management, Active directory, Security incidents, Firewall Management, Virtualization, Dashboard Building & planning best security solutions. • Capable of managing multiple IAM security threats and incidents within the stipulated timeframe, using information security standards & compliance for designing security solutions and ensuring seamless infrastructure operations. • Adept at providing top-notch technical support with a vision to establish quality services in the contact center environment. • Exceptionally skilled in analyzing information system needs, evaluating end-user requirements & practicing solution design of complex security problems to reduce security threats. • Adhere to the defined Risk and Control guidelines and perform the activity within the distinct guidelines. • Ability to manage multiple efforts and adjust priorities with evolving work efforts.