Shruthi B

Shruthi B

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Senior Business System Analyst @ IBM | Data Analysis, Process Improvement
Karnataka, India

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Résumé


Jobs verified_user 0% verified
  • IBM
    Business Process Delivery Analyst
    IBM
    Jun 2022 - Feb 2023 (9 months)
    Executed ETL tasks through data cleaning, transformation, and processing using Python and Pandas, increasing data quality by 20%. Managed payment data processing for the Pearson project using SQL, ensuring accuracy in KPI tracking and performance analysis. Delivered comprehensive reports and interactive dashboards in Tableau, highlighting key metrics that informed strategic decisions. Acted as the primary liaison between clients and senior management, resolving process issues with 95% on-time delivery
  • JPMorgan Chase & Co.
    Operations Analyst II - Loan Origination
    JPMorgan Chase & Co.
    Sep 2018 - Dec 2021 (3 years 4 months)
    Optimized loan processing time by 20% through data-driven analysis of KPIs such as approval rates and delinquency rates. Increased data accuracy and reporting efficiency by 30% using ad-hoc SQL queries to improve loan processing workflows. Developed Tableau dashboards to track key metrics, improving decision-making processes for both weekly and monthly reporting. Led initiatives that ensured regulatory compliance, decreasing compliance-related issues by 15%
  • Omega Healthcare
    Medical Coder
    Omega Healthcare
    Oct 2013 - Feb 2015 (1 year 5 months)
    Analyzed patient records to ensure precise coding for diagnoses and procedures, achieving a 15% improvement in claims accuracy. Boosted coding accuracy by 10% by proactively identifying errors and implementing process enhancements. Specialized in assigning accurate ICD and CPT codes, emphasizing thorough claims review to optimize insurance billing.
Education verified_user 0% verified
  • M
    Bachelors
    MES Degree College
    May 2010 - Jan 2013 (2 years 9 months)
Projects (professional or personal) verified_user 0% verified
  • E
    E-commerce Analysis Project
    Jan 2025 - Feb 2025 (2 months)
    https://github.com/Shruthiyadav75/International-E-commerce-Analytics Tech Stack Used: BigQuery, SQLite, Pandas, Excel Charts, Tableau Plots Analyzed e-commerce data to improve order processing, pricing, payment, shipping, and customer satisfaction. Integrated Google Colab with Google Drive and GCP, and connected to BigQuery. Queried database schema, calculated order duration, analyzed value trends, and assessed state-wise order and customer distribution. Analyzed money movement, calculated Cost increases (2017-2018), calculated RFM scores, and segmented customers. Recommended loyalty programs, proposed marketing campaigns, designed re-engagement strategies, suggested personalized marketing, and optimized delivery processes.
  • I
    Investment Opportunity Analysis for Spark Funds
    Nov 2024 - Jan 2025 (3 months)
    Developed strategies to identify the best sectors, countries, and suitable investment types. Investigated and prioritized sectors and regions based on global investment trends. Generated data-driven insights to identify top sectors, countries, and investment types. Analyzed funding type distributions and sector trends, including "Others" and "Social, Finance, Analytics, Advertising," to determine optimal investment categories. Recommended high-potential investments in companies like Virtustream, Electric Cloud, and FirstCry.com, focusing on the USA, GBR, and IND, which together accounted for 96% of total venture investments.