Highly experienced and results-driven Endpoint Management Specialist with over 9+ years of expertise in architecting and managing global, cross-platform device fleets (Windows, macOS, iOS, Android) utilizing Microsoft Intune (MEM). Proven track record in spearheading modern deployment strategies, including Windows Autopilot and Conditional Access integration with Azure AD, alongside specialized macOS management using Jamf Pro. Adept at implementing robust security policies (FileVault, App Protection), directing patch management via Ivanti EPM, and utilizing advanced scripting (PowerShell, Bash, Python) to significantly enhance operational efficiency. Expert in L3-level troubleshooting and root-cause analysis for complex MDM and compliance issues.