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Shivani Kapila

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UX Designer | Web Developer | Figma, Design Systems | Enterprise, SaaS, Public Sector
Ontario, Canada

Contact Shivani regarding: 
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Starting at USD1.3k/month
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Résumé


Jobs verified_user 0% verified
  • INFECTIOUS DISEASE ALLIANCE
    Web Developer & Web Services Administrator
    INFECTIOUS DISEASE ALLIANCE
    Jan 2026 - Current (10 months)
    • Design and maintain the organization’s Wix site, delivering content updates, layout improvements, and page optimizations aligned to program goals for 500+ users.

    • Support the development and enhancement of web-based platforms using HTML, CSS, React and JavaScript for interactive elements.

    • Provide technical guidance and hands-on support on web-related issues to internal team members and stakeholders.

    • Apply UX/UI best practices to improve accessibility, clarity, and user experience across web properties.
  • User Interviews
    User Tester
    User Interviews
    Oct 2025 - Current (1 year 1 month)
    • Performed user testing on digital web and mobile applications to assess usability.

    • Completed user testing screeners to ensure qualification for relevant testing sessions.

    • Identified UI issues, providing actionable insights to enhance product usability.
  • Ontario Government  Gouvernement de lOntario
    UX Designer (SPDP, XDStudio) @ Ontario Public Service (OPS) | MPBSDP
    Ontario Government Gouvernement de lOntario
    May 2024 - Sep 2024 (5 months)
    Experience Design Studio (XDstudio)
    Strategy, People and Data Practice (SPDP)

    • Redesigned high-fidelity web and mobile interfaces for the Document Verification Service (DVS) in Figma, applying Ontario Design System (ODS) standards and heuristic evaluations to reduce design inconsistencies by 50%.

    • Collaborated with 4+ product, business, and development teams to ensure UI alignment with ODS, improving design scalability across platforms.

    • Translated user stories into accessible wireframes and prototypes for the ServiceOntario Appointment Booking platform, delivered iteratively in Agile sprints, reducing design ambiguity and accelerating stakeholder sign-off on new booking flows.

    • Facilitat
  • Ontario Government  Gouvernement de lOntario
    Experience Designer (DEEP, BSU) @ Ontario Public Service (OPS) | MPBSDP
    Ontario Government Gouvernement de lOntario
    Jan 2023 - Apr 2024 (1 year 4 months)
    Digital Enterprise Engagement Practice (DEEP)
    Business Services Unit (BSU)

    • Conducted stakeholder workshops and 10+ stakeholder interviews for the redesign of the Business Requirements Document (BRD) template, aligning with service design and technical standards to achieve 80% adoption across internal teams.

    • Presented BRD discovery findings, interactive prototypes, and a user guide to leadership, enabling a department-wide rollout to 50+ users.

    • Facilitated design thinking sessions to co-create MS SharePoint site solutions, delivering wireframes and information architecture that streamlined file access and management to 100+ documents for the business team.

    • Designed a Microsoft Planner
  • R
    Employee
    Reesors Market and Bakery
    Apr 2022 - Jul 2022 (4 months)
  • W
    Placement Student
    Wismer Public School
    Feb 2016 - Jun 2016 (5 months)
Education verified_user 0% verified
  • Seneca  York University
    Computer Programming and Analysis Advanced Diploma (CPA
    Seneca York University
    Seneca @ York Coursework: Data Communications Fundamentals Web Programming Principles Requirement Gathering Using OO Models Database Design II and SQL Software Development Using C++ Intro to Java C++ Mobile App Development-Android IT Project Mgmt. Fundamentals
  • B
    Ontario Secondary School Diploma (OSSD
    Bur Oak Secondary School
  • Seneca Polytechnic
    Honours Bachelor of Technology, Software Development (BSD)
    Seneca Polytechnic
    Coursework: IT Project Mgmt. Fundamentals Web Programming Tools and Frameworks Canadian Business Environment Introduction to Marketing Principles of GUI Design and Programming Multimedia Elements for User Interfaces Human-Computer Interaction Research Methods
Projects (professional or personal) verified_user 0% verified
  • R
    Research Methods: Research Paper
    Jul 2024 - Aug 2024 (2 months)
    How can user design be better optimized for applications to be efficient in terms of accessibility? Research Paper Poster link: https://www.canva.com/design/DAGNCTFWVIM/xLH0jhnNNy8Ni4u_dXcbUg/view?utm_content=DAGNCTFWVIM&utm_campaign=designshare&utm_medium=link2&utm_source=uniquelinks&utlId=hd458cb74b7
  • S
    ServiceOntario Appointment Booking
    Feb 2024 - Apr 2024 (3 months)
    -Designed and implemented web and mobile wireframes for the UI screens using Figma. -Utilitized Ontario Design System (ODS) components by following standardized guidelines for wireframe design.
  • D
    Document Verification Service (DVS)
    Nov 2023 - Sep 2024 (11 months)
    -Redesigned Figma web and mobile interfaces, reducing design inconsistencies by 50%.
  • B
    Business Services Unit MS SharePoint Site
    Jul 2023 - Apr 2024 (10 months)
  • R
    Revise Business Requirements Document (BRD) Template
    Mar 2023 - Apr 2024 (1 year 2 months)
    -Revised, iterated and streamlined an outdated Business Requirement Document template.
  • R
    Rooment Mobile Interface Design
    Sep 2022 - Dec 2022 (4 months)
    -Designed Adobe XD wireframes and prototypes of an accessible mobile app for domestic/international students looking for roommates. -Conducted moderated usability testing and A/B testing, to gather insights on user preferences and behaviours. -Identified user requirements and met user needs of roommate, location preferences and other accommodations. -Iterated on the user interface in incremented weekly sprints.
  • W
    Wireframe Interface - Email App
    Nov 2021 - Dec 2021 (2 months)
    - Planned mockups of the design for email interface - Created low fidelity and high fidelity wire frames for an email interface using Adobe XD -Implemented mouse click events between pages Wire frames are based on the following use cases: Limit the number of unnecessary emails Email Calendar Send email guide tool Company/organization specific email interface
  • I
    Innate - Web Application
    Jan 2021 - Jun 2021 (6 months)
    Movies and TV Shows rental service Application - User and admin authentication - Admin can perform crud operations on movies and TV shows - Users can only view list of movies and TV shows Tools & Frameworks Used - Node JS - Express (back-end functionality) - express-handlebars views - MongoDB (database) For project repository refer to github.
  • F
    FitNoise - Mobile Fitness Tracker App
    Jan 2020 - Aug 2020 (8 months)
    -Built on Android Studio -Android enabled fitness tracker mobile application -App features include creating user profile, exercises and workout events -User accounts are created to keep a record of exercises and workout events -Designed mockups of the fitness app For project repository refer to github.
  • R
    Rine Beauty Website Design
    Created a user interface design of a sample makeup line with consideration of 10 multimedia usability points. 1. Text 2. Image and Video 3. Colour 4. Whitespace 5. Video 6. Non-Linear & User Interactive 7. Accessibility 8. Consistency 9. Navigation 10. Learnability & Clarity