Shikha Sindhwani

Jobs 0% verified

Assistant Manager – Technical Support

Sinch

Dec 2022 - Current (3 years 5 months)

Managed end-to-end enterprise onboarding for SMS, RCS, and WhatsApp Business API services.Presented tailored technical solutions aligned with client-specific business needs.Delivered product demonstrations and conducted technical training sessions for clients.Provided hands-on troubleshooting for API errors, campaign execution, and integration debugging.Collaborated across cross-functional teams to resolve technical issues efficiently..Generated comprehensive progress and performance reports for clients and senior leadership.
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HR Manager

Harisons Diamonds Pvt. Ltd.

Feb 2016 - Dec 2021 (5 years 11 months)

Led full recruitment cycle including sourcing, screening, interviewing, and onboarding.Implemented performance management systems and policy frameworks.Conducted employee training programs and engagement initiatives to boost retention.Provided counseling and support to employees to resolve workplace issues.
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HR & Administration Executive

Michigan Audio Pvt. Ltd.

Apr 2012 - Jan 2016 (3 years 10 months)

Managed recruitment and hiring processes across departments.Oversaw HR operations, vendor relations, and office administration.Coordinated corporate events, travel logistics, and employee onboarding programs.
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Associate

Globerian India Pvt. Ltd.

Dec 2004 - Jan 2007 (2 years 2 months)

Managed recruitment records, background verifications, and employment contracts.Provided support to employees regarding HR-related queries.
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Coordinator

HBL Global Pvt. Ltd.

Dec 2002 - Dec 2004 (2 years 1 month)

Coordinated job interview schedules and recruitment activities.Managed HR documentation and MIS reporting.Assisted in event planning and employee engagement activities.

Education 0% verified

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