Sherrelle Francisco Mendoza Grab Driver

C

Customer Care Representative

Continuum Global Solutions Inc.

Sep 2020 - Sep 2021 (1 year 1 month)

Handles Part D plan for a healthcare account. Assist enrollment and renewal of pharmacy plan. Educate members on changes and coverage of Part D plan. Process refill of meds and request prescription.

A

Technical Chat Support

Amaysim

Mar 2020 - Jun 2020 (4 months)

Answers technical queries of customers' account; Offers solutions to customers' requested plan; Assists in transfer of service from other provider to Amaysim.

Grab Driver

Grab

Jan 2017 - Jul 2022 (5 years 7 months)

Offer rides to passengers from different areas in Metro Manila; Pick up and drop off passengers safely; Assist passengers with their belongings.

Math / Physics Instructor

PNTC Colleges

Jan 2013 - Jan 2017 (4 years 1 month)

Planning and preparation of lessons and activities; Implementation of lessons according to the students' needs and pace; Assesses, records and reports students' development, progress and attainment; Participates in school and community activities.

S

Communications Assistant

Stellar Global Solutions Phils.

Jan 2011 - Jan 2013 (2 years 1 month)

Provides communication assistance to North American based speech and hearing-impaired individuals via chat protocols; Provides coaching and call handling techniques to newly hired agents; Participates in company activities and fairs.

C

Customer Service Associate

Convergys Phils, Inc.

Jan 2010 - Jan 2011 (1 year 1 month)

Assist healthcare providers regarding patients eligibility and benefits; Process requests on claims adjustment; Explanation of benefits and disputes.

K

Customer Service Representative

KGB Phils., Inc.

Jan 2004 - Jan 2009 (5 years 1 month)

Offers directory assistance. Resolves customers' complaints and respond to request promptly. Assistance with driving directions, movie listings, etc.

W

English Language Teacher

Won Language Center

Jan 2004

Teach English language and grammar to Korean Students. Handles group and one-on-one tutoring. Administer test and exercises to evaluate students' progress.

S

Warehouse Manager

Standard Marking System

Jan 2002

L

Sales Administrative Assistant

Link Import Export Enterprises, Inc.

Jan 2000 - Jan 2001 (1 year 1 month)

T

Senior Parts Controller

TCT Multi-Commercial Corp.

Jan 1995 - Jan 2000 (5 years 1 month)

T

Executive Assistant

Tropics Export

Jan 1993 - Jan 1995 (2 years 1 month)

J

Store Manager

Jeanstation

Jan 1992 - Jan 1993 (1 year 1 month)

Sherrelle Francisco Mendoza

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