Shermone
About
Detail
Florida, United States
Résumé
Jobs
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Care SpecialistSedgwickSep 2023 - May 2025 (1 year 9 months)Gather information, review documents, and may interview the claimant and witnesses Responsible for the initial stage of processing insurance claims, including receiving claim information. Perform in a fast-paced and high-volume environment.- Technical Support/ Claims specialistAsurionMar 2016 - Aug 2023 (7 years 6 months)Troubleshooting and resolving technical issues with customer devices, including phone replacements, and providing support for other household electronics Handling customer calls, address technical issues, and offer solutions, while also selling Asurion products. Meeting or exceeding sales targets and quotas, often through a combination of commission and base pay.
- QOffice CoordinatorQuantum Care Sports Injury CenterJun 2015 - Aug 2019 (4 years 3 months)Providing administrative support and managing various tasks to maintain a productive work environment. Serves Patients and visitors by greeting, welcoming, and directing them appropriately Answer phones while maintaining a polite consistent phone manner Welcomes Patients / visitors by greeting them, in person or on the telephone Register new patients and update existing patient demographics by collecting patient detailed patient information including personal and financial information
Education
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- Health Care AdministrationValencia Community CollegeJan 2015 - Dec 2019 (5 years)