Provider Service Agent
Cognizant
Nov 2024 - Feb 2025 (4 months)
Provided excellent customer service to Medical Providers, provide members Eligibility/Benifits/COB/, check CPT codes Eligibility with members enrolled plan, , provide Claim Stats information, provide physician Network status information, ,notate all accounts Providet/Member, transfer callers to need depts., provide callers with needed information on Provider information .