Shekinah Pratt

Pharmacy Technician II

Humana

Oct 2025 - Mar 2026 (6 months)

• Assist pharmacists with preparing and dispensing prescriptions • Enter prescription orders into the system • Perform basic pharmacy calculations via dosages, quantities, or days' supply • Ensure medications and orders meet accuracy standards • Handle moderately complex administrative tasks • Follow workflows for specialty pharmacy programs • Work within company policies and quality standards • Use multiple pharmacy software systems via CRM, Genesys, Verint or Citrix • Maintain a secure, quiet workspace at home • Meet daily productivity metrics via calls, accuracy, speed

Patient Access Specialist

AssistRx

May 2024 - Aug 2025 (1 year 4 months)

• Educated patients about financial policies and procedures at facility; explained benefits of various payment options available. • Benefits Investigation. • Prior Authorizations • Assisted patients in accessing support through the Patient Assistance Program, using Salesforce to manage case documentation and communication. • Software utilized to perform tasks was Salesforce. • Performed data entry tasks associated with registrations such as entering demographic data into system database.

W

Pharmacy Technician

Walgreen's Pharmacy

Mar 2024 - Current (2 years 4 months)

• Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations. • Restocked shelves with new supplies of medications as needed. • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses. • Ordered drugs from wholesalers as needed and maintained records of incoming shipments. • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions. • Received payment from customers and processed credit card transactions when necessary.

Pharmacy Technician

Select Medical

Jan 2022 - Dec 2023 (2 years)

• IV compounding experience. • Transferred compounded IV bags to pharmacists for verification • Assisted nurses in medication orders for in-patients. • Restock Omnicell. • Sterile Environment • Pullback expires.

Pharmacy Technician

CVS Pharmacy

Sep 2018 - Oct 2021 (3 years 2 months)

• I answered the phone to assist patients with their medications. • Filled medications are sent electronically or in hard copy. • Sterile environment • Update inventory. • Data entry. • Pharmacy maintenance responsibilities upkeep

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