Sheila Escarlet Flores Pardo Senior Technical Project Manager | DevOps • Cloud

Senior Technical Project Manager | DevOps • Cloud • Infrastructure

Tala

Aug 2025 - Current (1 year 3 months)

Acted as the climbing guide for high-performing DevOps and Infrastructure teams—building the
planning structures and risk-mitigation systems that allowed engineers to innovate safely and
scale reliably.
Beyond core infrastructure, collaborated directly with cross-functional stakeholders to define
quarterly (QBR) priorities, aligning external business needs with technical capacity, and drove
continuous tracking to ensure on-time delivery. Independently managed 3+ complex projects
with 4+ parallel workstreams.
Cross-Functional Engineering Alignment & Quarterly Planning:Led a high-impact, cross-functional
initiative partnering with Engineering Directors to identify workflow optimizations between
Inf

Technical Project Manager | DevOps • Infrastructure

HCLTech

Sep 2022 - Aug 2025 (3 years)

Managed the delivery and execution of complex projects by coordinating multidisciplinary teams across development, infrastructure, DevOps, and release. Led strategic planning, risk management, automation initiatives, and stakeholder alignment to ensure business continuity, operational efficiency, and continuous improvement.

- Planned and coordinated multi-layered release cycles across DEV/QA/PROD environments, establishing traceable workflows that supported compliance and reduced deployment risks.
- Led the automation of translation processes using Google AutoML, cutting manual translation efforts by over 70% and achieving ~$1,300 USD in savings per release.
- Built and implemented a Python-based automation tool for Jir

DevOps, SRE & Security Project Manager

IBM

Mar 2020 - Sep 2022 (2 years 7 months)

- Lead of 3 teams of highly technical individuals (DevOps, DBA’s, and Security Experts) tasked with the infrastructure of financial application that made the payments of commissions to the sellers of the organization on a global scale.
- Identified, create and execute mitigation plans for vulnerabilities in servers or applications.
- Migration from existing servers, process and apps to the cloud.
- Enabled 10 teams providing infra support on their apps, including Severity 1 requests using Service Now.
- Meeting regularly with stakeholders and executives to gather new business requirements and prioritize workload according to company OKR’s
- Leading agile ceremonies with the team and providing metrics to leaders.

Security Officer & Risk Management

IBM

Nov 2018 - Mar 2020 (1 year 5 months)

- Monitored security in the financial apps used inside the organization.
- Guided internal and external audits in sox applications.
- Evaluated the correct compliance of the ITSS standards.
- Access maintenance in Prod and Non-Prod environments, assuring Separation Of Duties compliance.
- Alongside my team, we automated and centralized of access requests in a single tool (AccessHub), saving around 1820 yearly hours of work.
- Reconciliation and revalidation of accesses using tools like SQL, DB2 and zOS (Mainframe)

Web Developer

IBM

Mar 2017 - Nov 2018 (1 year 9 months)

-Web development for a platform for IBM Sellers that centralized education and courses.
-Used Kubernetes, JavaScript, Php, SQL and DB2
-Worked on a website builder that allowed other colleagues to create sites within the internal framework of colors, styles and fonts.
-Supported and gave maintenance to the existing educational platform for sellers.

Sheila Escarlet Flores Pardo

About

Detail

Timeline

Résumé

Sheila Escarlet Flores Pardo

About

Detail

Behavioral traits