Shayne Balasabas
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Shayne Balasabas

Shayne Balasabas

About

Detail

Remote Operations Support Associate and Virtual Assistant
Province of Davao del Sur, Philippines
Contact Shayne regarding: 
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Internships
Open to unpaid internships
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Finding mentors
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Education

Résumé

Jobs verified_user 0% verified
  • B
    Executive Assistant
    Beyond Fluency
    Feb 2019 - Oct 2019 (9 months)
    Responsibilities: - Welcomed new members to Meetup, ensuring a warm and engaging introduction. 😊 - Confirmed Meetup students and managed attendance lists.. ✅ - Added confirmed Meetup attendees to the calendar for streamlined event organization.. 🗓️ - Prepared and sent upcoming lesson emails to Meetup attendees to ensure timely communication. ✉️ - Added detailed descriptions to Google Calendar for easy reference. 📝 - Managed lesson schedules on Wix Calendar and Meetup to keep all platforms up-to-date. 🗓️ - Updated the CRM with current information to maintain accurate records. 📊 - Sent lesson reminder emails to ensure high attendance rates. 📧 - Gathered email addresses from Meetup for marketing and communication purposes. 📧 - Updated
  • W
    Disputes and Fraud Department Head | Copyright Team Lead
    Wanelo
    Jul 2018 - Aug 2023 (5 years 2 months)
    Copyrights: Handle copyright emails, take down infringing products, run trademark keyword reports, and report on copyright/trademark takedown requests. Marketing: Weekly refresh of Facebook ad creative, report FB ad results/spending, daily reporting on sales trends, business metrics, loyalty credit analysis, user activity timing, promo results, SMS promo performance, DAU/purchasers/new users, Sendgrid monitoring, review/comment flagging, and promo spending credit forecasting. Promo: Develop campaign ideas, create promotional images, schedule PNs/IAMs/emails, launch Twilio SMS promos, run daily cart abandonment promos, issue daily credit programs, and email users for product reviews. Disputes: Address Wanelo gift card disputes, respond to
  • W
    Data Entry Specialist
    Wanelo
    Feb 2015 - Sep 2015 (8 months)
    Web Research Lead Generation Data Entry
  • W
    Shopify Store FBW Manager
    Wanelo
    Mar 2014 - Jul 2018 (4 years 5 months)
    Obtained product data from the supplier. Imported new product data into Shopify. Edited product titles, descriptions, SKUs, color, and inventory details. Created an order CSV file. Sent orders to the supplier. Fulfilled orders by adding tracking numbers. Managed chargeback tasks. Developed chargeback responses for each dispute. Created a manual review queue for fraud prevention.
  • I
    Virtual Assistant
    Intermediairos Laborales
    Jan 2013 - Feb 2014 (1 year 2 months)
Education verified_user 0% verified
  • Mindanao State University General Santos
    Bachelor of Science in Business Administration
    Mindanao State University General Santos
    Jun 2003 - Mar 2007 (3 years 10 months)